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America's Best Contacts & Eyeglasses
- Laser Eye Surgery/Lasik
- Portland, OR
About this business
Location details
539 SW 3rd Ave, Portland, OR, 97205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The doctor was great! The other staff could work on their customer sevice skills. Warning that the deal that you get lured in with might not apply to you. My glasses would have been over $500 with all the issues with my prescription, so just beware and ask ahead. Also make sure to check ahead to see if your insurance is valid there - mine was not.
The doctor was great! The other staff could work on their customer sevice skills. Warning that the deal that you get lured in with might not apply to you. My glasses would have been over $500 with all the issues with my prescription, so just beware and ask ahead. Also make sure to check ahead to see if your insurance is valid there - mine was not.
Do make sure you make an appointment online before coming in, or they will literally just sign you up for the next slot in person, that you could have signed up for online. Not a big deal once you know they essentially don't take walk ins. The main thing I wanted to mention was Dr. Ritenour is awesome. Very nice guy, made me feel so much better about my declining eyesight LOL. There's no way he makes as much as he should working here. How do they stay in business with everyone ordering online, and paying peanuts for two year... read more
I called to see if they were in network and was told they were. I called more than once to check before coming in. Turns out they aren't in network and I'm stuck with a $90 bill even though I pay a fortune for my insurance. Great. Please don't give misinformation it causes financial hardship on customers and unnecessary time/stress for your coworkers. The scheduling assistant dumped her work on the younger male employee who tried to help with the problem that she caused.
Management here are absolute tyrants. Multiple times I have been being helped kindly by an employee, only for the manager to step in and make things much worse. One time actively not adjusting my glasses for me, telling me they fit just fine, despite the other employee being willing to help. Additionally, I paid for the year warranty on my glasses, and lo and behold, two days after the warranty expires my kid breaks them. Do they do the right thing and help replace my glasses? Of course not. Three separate employees tried to... read more
Frequently asked questions about America's Best Contacts & Eyeglasses
How is America's Best Contacts & Eyeglasses rated?
America's Best Contacts & Eyeglasses has a 3 star rating with 88 reviews.
When is America's Best Contacts & Eyeglasses open?
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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