This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Self Storage
- Self Storage
- New York, NY
About this business
Location details
330 Tompkins Ave, New York, NY, 10304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to 4:30 p.m. |
I've been with your Service now going on 3 yrs. Every yr I get an increase on my rate. Why? I started with 32.00 a month. I'm now paying 47.00 for a 5x5. I get the cost of living has risen, but let me just say that I haven't rec'd a raise for nearly 8 yrs. I am now considering removing my things as I can not continue with a yearly increase.
Easy to get to and great service – This storage facility has been great - no problems at all. It's very clean and secure. The staff are super helpful with maneuvering your belongings and answering questions. Especially Richard! I live in Brooklyn, and it's really easy to get to the facility with a carload of stuff - just over the bridge.
Great facility; great staff – Friendly staff, great rates, and a secure and well-regulated facility. Highly recommended for anyone looking for storage on Staten Island.
terrible – I see that past reviews on this page said this storage company is a great one. I also see that those comments were written in past years. Well, a lot has changed at American Self Storage on Staten Island if those reviews are even true. This storage facility is the absolute worst place that you could possibly choose to keep your personal items. The people that work the front desk are the rudest people that I have ever encountered. Their idea of customer service is completely ridiculous, being unwilling to help with... read more
Business response:
I'm not sure about the extra month's payment issue. I have never heard of this complaint before. || The vacate process is simple. Empty your unit. Take your lock. Go to the office. Tell us you're done. We check the unit. You sign a vacate receipt. That's all. No manager needed. || Its true we no longer offer full service moving. We now recommend movers other tenants have had a positive relationship with in the past. || If you want me to look further into your issues I'm happy to do so.
Editorial Review by Citysearch Editors – Individually alarmed units for personal and business needs. Package acceptance, moving supplies, climate control and free pickup services also available.
Customer Satisfied! – The quality of the self storage service was excellent. The atmosphere was very professional and I was provided with a suitable and secure storage space for as long as I need. It was really simple, and I can safely say that I will continue doing business with American-Self Storage.
American Self-Storage is Awesome – American Self-Storage is awesome because they gave me a free month when I first rented a storage unit with them. The person at the desk was also really nice to me and spoke spanish which was helpful.
Good Prices – American Self- Storage has the best prices on Staten Island. They also give a month free which helps out a lot.
American Self-Storage has the least expensive prices around. The storage units are clean and the employees are very professional and kind.
Frequently asked questions about American Self Storage
How is American Self Storage rated?
American Self Storage has a 4.1 star rating with 200 reviews.
When is American Self Storage open?
American Self Storage is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com