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American Medical Response

2.1

About this business

Location details

5000 Incubator Rd, Hampton, VA, 23661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.117 reviews
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BHampton's profile image
BHampton 
on Google
11 months ago

Best service we have ever had. Bringing my husband home. They were very gentle and respectful. It wasn’t easy to maneuver the stretcher around small door frames to get him into his bed safely. They did an exceptional job!! Definitely recommend them to anyone needing medical transportation. 

C.K. Ashburn's profile image
C.K. Ashburn 
on Google
a year ago

I have used this service 3 times a week for 2 months & am very dissatisfied with it. I'm suppose to be picked up at 6 pm to return to the facility but only 3 times has this happened. One time I was not picked up until the following day.☹️ While the transport people are excellent, the dispatcher., needs to find another job. Worst part they have a monopoly, no one else to call.☹️ 

Angel Johnson's profile image
Angel Johnson 
on Google
a year ago

My husband sliced his thumb on a crossbow April of 2020. AMR transported him to a different hospital to see a hand surgeon. AMR used their most expensive ambulance (a "life-supporting one" is what they said) so that they could charge us $1,600!!! I was in the parking lot of the hospital, and told the nurse I could just transport him, but she assured me it would be covered by my insurance. They didn't show up to take him for over THREE HOURS, while he writhed around in pain. It was in fact NOT covered by insurance! United Hea... read more

Emily WDW_Bound's profile image
Emily WDW_Bound 
on Google
a year ago

My 71-year-old mother tried multiple times to get her husband transported to her home. He was supposed to get transported in the morning. They kept giving her the run around and now they are saying he can't get transported until 1:00 am! I've never heard of anything like this. This company is pathetic. Too bad you can't give them negative stars. 

Taylor Towns's profile image
Taylor Towns 
on Google
2 years ago

AMR IS THE BEST TRANSPORT SERVICE IN THE US! Their night shift drivers really do care about patients and really prioritize exceptional patient care. 10/10 would recommend. 

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Frequently asked questions about American Medical Response

How is American Medical Response rated?

American Medical Response has a 2.1 star rating with 17 reviews. 

When is American Medical Response open?

American Medical Response is closed now. It will open tomorrow at 9:00 a.m. 

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