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American Leak Detection

3.5

About this business

Location details

St. Augustine, FL 32086, Saint Augustine South, FL, 32086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.513 reviews
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Smitty Werbenjägermanjensen's profile image
Smitty Werbenjägermanjensen 
a month ago

These clowns cost me my insurance coverage. The insurance company sent them to my home to identify the source of a damage in my shower. American Leak Detection said the leak was the result of failed maintenance by me. With this information, my homeowners insurance cancelled my policy. Well, the leak was the result of a leaking shower valve inside the wall. AMERICAN LEAK DETECTION FAILED TO DETECT THAT LEAK!! TOTAL INCOMPETENCY! Meanwhile I had to find a new insurance policy at a higher rate. This company will COST YOU MORE I... read more

K A's profile image
K A 
a month ago

Horrible company from the technicians to the customer service team to the owner. All of which were disrespectful and dishonest. We scheduled a service call days in advance and my appointment time was changed multiple times. Eventually they found a time that worked for THEM so we blocked off our day. They did not show up. When we called they said the technician forgot to come. They gave us another appointment time a week away. The lady on the phone was extremely rude and honestly I am surprised that she has a job as a custome... read more

Martin Pasquinelli's profile image
Martin Pasquinelli 
4 months ago

I don't like giving negative reviews, however this company is very poor with communication between themselves and with their customers. I had to call multiple times to get the information I paid for and to follow up on a quote. After spending $400 I still don't know what I have to do or what needs repair. Call someone else. 

Nevin Meyers's profile image
Nevin Meyers 
10 months ago

Hired them.to locate a hot water pipe leak under slab. I already knew general location. Tech came out said he couldn't find a hot leak, said it was cold leak. Tried to explain to him floor was hot and no cold water pipe was in that location. Marked location where he said leak was. Took day off from work to remove our laminate floor and tear up concrete. No pipes, no leak even 3 feet deep. Also, tech left water meter box wide open for kids to break there leg in. Sent a different tech out, I marked location for him and he conf... read more

Michael Brady's profile image
Michael Brady 
10 months ago

Outstanding service. Would use them again. 

Frequently asked questions about American Leak Detection

How is American Leak Detection rated?

American Leak Detection has a 3.5 star rating with 13 reviews. 

When is American Leak Detection open?

American Leak Detection is open now. It will close at 6:00 p.m.  

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