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American Housekeeping Reno-Sparks

3.5

About this business

Location details

295 Gentry Way #3, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.537 reviews
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Leslee Edward's profile image
Leslee Edward 
on Google
4 months ago

The ladies cleaned well. My issue is with their policies, policies that I was not informed of. The policy that they do not clean grout left me with a half cleaned bathroom. Tub surround tile grout and tile grout on my counters wasnt touched. The other issue was the lady that came initially to look my house over, list what I wanted done, and decide on the time it would take and cost rate grossly miscalculated. We were quoted it would be a 2 person job for 1 1/2 hours. The day of they sent 3 people and alloted 1 hour of work t... read more

Mysti Huntsman's profile image
Mysti Huntsman 
on Google
11 months ago

Lies a big multi marketing scam nothing ind their add is true it all comes with strings attached 

Anonymous's profile image
Anonymous 
on Google
a year ago

Update: The owner responded and sent a new crew to clean this week and they did a very good job. I wish they had gotten it right the first time, but I appreciate that they wanted us to be satisfied with their work. We will go forward with them and request the 2nd crew as our regulars. I've given 4 stars for the upgraded effort. Initial Review: Terrible cleaning service. I was at my mother's when she tried them for the first time. They mopped all around the guest bed but neglected to clean under the bed. They mopped the laund... read more

Suzanne Jordan's profile image
Suzanne Jordan 
on Google
a year ago

Update: The owner responded and sent a new crew to clean this week and they did a very good job. I wish they had gotten it right the first time, but I appreciate that they wanted us to be satisfied with their work. We will go forward with them and request the 2nd crew as our regulars. I've given 4 stars for the upgraded effort. Initial Review: Terrible cleaning service. I was at my mother's when she tried them for the first time. They mopped all around the guest bed but neglected to clean under the bed. They mopped the laund... read more

Steven Vercellini's profile image
Steven Vercellini 
on Google
a year ago

Unreliable. Late arrivals. Mediocre cleaning result. Service cancelled. 

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Frequently asked questions about American Housekeeping Reno-Sparks

How is American Housekeeping Reno-Sparks rated?

American Housekeeping Reno-Sparks has a 3.5 star rating with 37 reviews. 

When is American Housekeeping Reno-Sparks open?

American Housekeeping Reno-Sparks is closed now. It will open tomorrow at 8:00 a.m. 

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