American House Senior Living Communities

Kyle Rackiewicz 

on Google

2 months ago

Facility is pretty clean, but that's about the only positive. Getting a hold of someone in person is nearly impossible. Staff lacks initiative and accountability. Will be moving my uncle to a different facility. He spent a night without heat. They eventually brought him blankets after multiple complaints, but no portable space heater! Negligent. Changed my 2 stars to a one star. Impossible to get anyone in person - they never answer their phones. 

J. D. 

on Google

4 months ago

This is a poorly run facility at best. The roof collapsed on my grandfather’s building here. They moved him into a new building on site then increased his rent by hundreds of dollars per month after displacing him without his belongings. They use many sales tactics, praying upon your desire to care for a loved one in order to get you into a unit fast. After that, good luck getting all or any of what they promised would be available for the extreme cost of rent. The senior living industry is a vile race to rip our seniors of ... read more

H M 

on Google

a year ago

Demetria(sorry if I spelled her name wrong) is a literal SAINT!! Everyone here is very nice. ❤️ 

Jill Buchholz 

on Google

a year ago

My mother lived first in Independent housing for 13 years and loved her apartment. When she needed extra care she moved to Assisted Living where she has received loving expert care from everyone from Administration to Nursing service, housekeeping, hairdresser and the dietary department. Everyone has made her comfort their top priority. I would specifically like to acknowledge the nurses or aides, Diedre, Andreanna, Mercedes, Shenavia, Laura, Maureen, the superb housekeeper Sheryl, Administrators Jackie and Erica along with ... read more

Jane Stoepker 

on Google

a year ago

We can’t say enough about the caring and loving staff at American House, Spring Lake. The love and support given to our mom is tender and loving. They do not get paid enough for the service they do for her and us! Thank you to Diedre, Andrianna, Shay, Sheryl, Deanna, Mackenzie, Mercedes, Annie, Julie, and Ashley. They are absolute ROCK STARS!!!!