American House Senior Living Communities's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

American House Senior Living Communities

3.7

About this business

Location details

18100 174th Ave, Spring Lake, MI, 49456, United States

Get directions
3.716 reviews
Select a rating
Trisha Koches's profile image
Trisha Koches 
2 months ago

If there was a -O, X 100 that is what they would get from me. Never paid what was said at the beginning. Now priced up to over $7,000.00 a month. My Mama did everything for herself and they still up the monthly price by $680.00 for her care?????. Her care was bringing ~ HOT WATER~ NO ICE!!!! The laundry never got done. She had to wash her own underclothes in a tiny bathroom sink and blow them dry with her hair dryer. The apartment stayed filthy!!! Dust everywhere, bathroom nasty, had to beg for her bed sheets to be washed. I... read more

Kyle Rackiewicz's profile image
Kyle Rackiewicz 
8 months ago

Facility is pretty clean, but that's about the only positive. Getting a hold of someone in person is nearly impossible. Staff lacks initiative and accountability. Will be moving my uncle to a different facility. He spent a night without heat. They eventually brought him blankets after multiple complaints, but no portable space heater! Negligent. Changed my 2 stars to a one star. Impossible to get anyone in person - they never answer their phones. 

J. D.'s profile image
J. D. 
9 months ago

This is a poorly run facility at best. The roof collapsed on my grandfather’s building here. They moved him into a new building on site then increased his rent by hundreds of dollars per month after displacing him without his belongings. They use many sales tactics, praying upon your desire to care for a loved one in order to get you into a unit fast. After that, good luck getting all or any of what they promised would be available for the extreme cost of rent. The senior living industry is a vile race to rip our seniors of ... read more

H M's profile image
H M 
2 years ago

Demetria(sorry if I spelled her name wrong) is a literal SAINT!! Everyone here is very nice. ❤️ 

Jill Buchholz's profile image
Jill Buchholz 
2 years ago

My mother lived first in Independent housing for 13 years and loved her apartment. When she needed extra care she moved to Assisted Living where she has received loving expert care from everyone from Administration to Nursing service, housekeeping, hairdresser and the dietary department. Everyone has made her comfort their top priority. I would specifically like to acknowledge the nurses or aides, Diedre, Andreanna, Mercedes, Shenavia, Laura, Maureen, the superb housekeeper Sheryl, Administrators Jackie and Erica along with ... read more

Frequently asked questions about American House Senior Living Communities

How is American House Senior Living Communities rated?

American House Senior Living Communities has a 3.7 star rating with 16 reviews. 

When is American House Senior Living Communities open?

American House Senior Living Communities is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com