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American House Elmwood Senior Living
- Assisted Living Facilities
- Rochester Hills, MI
About this business
Location details
2251 W Auburn Rd, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We are so thankful to have found American House Elmwood. From the moment we walked in, we felt the difference—clean, fresh, and welcoming. The staff and residents truly feel like family, and that means everything to us. My mom has been here for a couple of years now, and knowing she is in a place where people genuinely care and can be trusted to provide excellent care is priceless. No one really tells you how hard it is to find a safe, clean, and trustworthy retirement home. It’s an overwhelming process, and the peace of min... read more
The Medical Team at Elmwood needs to start over with management. They did have a recent change but it has been ineffective. Head Nurse Laureen Davis Is very arrogant and combative. Doesn’t follow protocol regarding medication distribution. She failed to contact the family regarding a necessary medication and so the patient was without medication for two weeks. Elmwood needs a different medical company. More efficient and empathetic towards the residents they are supposed to be caring for and not look at them as only a number... read more
As soon as we walked in the door for the first time, we knew we found the perfect new home for our parents. They felt it too. Our family feels blessed and comfortable everytime we depart from a visit knowing the staff at American House Elmwood, from the Management team, to the dining staff, housekeeping department and maintenance crew have everything under control. With the AHE team coupled with The Medical Team, the hands-on caregivers who handle the physical assistance and medical needs of the residents, we can once again ... read more
The Medical Team is the WORST! You can find staff sitting on their phones or sleeping at all hours of the day! DONT put your loved one here. I’m partly speaking about the recent changes, BIG mistake! Chantel is rude! Positive change would be moving on in a different direction. American House needs to part ways with this company soon or lose business!
The Medical Team staff are terrible. The wait times are regularly over 30min. They just made a huge mistake in changing staff and bringing back old staff who had multiple complaints. American House needs to part ways and find someone better soon!
Frequently asked questions about American House Elmwood Senior Living
How is American House Elmwood Senior Living rated?
American House Elmwood Senior Living has a 3.8 star rating with 24 reviews.
When is American House Elmwood Senior Living open?
American House Elmwood Senior Living is open now. It will close tomorrow at 12:00 a.m.
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