American House Bonita Springs

Jimmy Underwood 

on Google

2 days ago

I love this Community! The buildings are full of wonderful residents who enjoy life to its fullest. The staff at all levels are kind, friendly, and truly care for the residents as if they are family. The special events, family nights and happy hours are always fun and have great entertainment / musicians. I would highly recommend this community if you are looking for or are interested in senior living! 

Michael S 

on Google

a week ago

Denise and her amazing team of care givers have - consistently - demonstrated great professionalism and care. I am grateful that my family member is at American House, and have nothing but praise to write. If you are reading this, you are trying to qualify a location for amazing care - you found a great place, I have no concerns with my family member being a community member. 

Diane Cosner 

on Google

a week ago

I would never recommend American House to anyone. Initially, my mother was in independent living and was very happy. However, after significant staff turnover, the quality of care and overall environment steadily declined. Residents became increasingly unhappy, and things only worsened over time. Following a fall, my mother had to be transferred to assisted living at American House. She is currently under VITAS hospice care, and I cannot say enough good things about the VITAS hospice team. They have been compassionate, atten... read more

Cassandra Leach2 

on Google

2 weeks ago

I moved my mom to American House Bonita Springs a year ago from another assisted living facility that was not servicing us as we wanted any more. The transition was bumpy because of her, not the staff! I felt so much more compassion and understanding from the staff than I had felt in any healthcare setting. They were so patient and kind and reachable! From the “sales” staff (she is not at all a sales person… she is a decision support and care strategy partner) to the chief of staff (so kind compassion and responsive) to the ... read more

Ryan Myers 

on Google

2 months ago

I rarely write reviews, but I feel it’s important to share our experience with American House Bonita Springs. Our family had concerns about the care provided and the overall environment. During the time we were there, we noticed frequent turnover in leadership, particularly in nursing, which contributed to inconsistent care. Residents sometimes appeared unkempt, with delayed assistance for personal care and hygiene. There were also instances where call pendants were not answered promptly, and supervision of higher-risk resid... read more