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American HomePatient
- Home Health Care
- Mechanicsburg, PA
About this business
Location details
4750 Westport Dr #300, Ste 300, Mechanicsburg, PA, 17055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not happy with this company ! We ordered on December 28 so that the order would go in under a certain insurance. They picked it on the 29th and shipped on the 3rd of January with a service dated of January 3rd. My insurance had changed and so was denied. Also, They are charging me separately for a cushion that was included in the sealed package with the mask. If you order on their website you get no confirmation email or notification of the package being sent.
The staff on the phone is absolutely atrocious. Zero phone etiquette, cannot answer questions, and god forbid you have a billing question. You’re better off ordering the supplies online, and having your medication sent through any other mail order pharmacy.
So glad Lincare bought them. Their service is awful. No phone support. No follow through. They didn't report my cpap compliance to my insurance company so they could charge me a "rental fee." Find another DME provider!!!
This place is disgusting it smells like a warehouse. I walk in and they are fighting with eachother and fighting with the insurance over the phone about a patient. I do not want to know other people's problems. They are complaining about everything. Talking out loud and complaining about office equipment. I was not even greeted I came in, they told me to sit and threw paperwork at me. If it wasn't for this surgery needing me to get arundel his done, I would not bother. Please listen to all the options of places that they giv... read more
Horrible phone service and support. This company contributes to high insurance premiums. Long story short, our insurance company and myself where way overcharged for items that could have been purchased online for a fraction of the cost - crooks.
Frequently asked questions about American HomePatient
How is American HomePatient rated?
American HomePatient has a 1 star rating with 7 reviews.
When is American HomePatient open?
American HomePatient is closed now. It will open at 9:00 a.m.
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