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American HomePatient
- Home Health Care
- Newington, VA
About this business
American HomePatient provides a wide range of home healthcare products and services.
Location details
7240 Telegraph Square Dr, #M, Newington, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After making an appointment to personally come in to pick up supplies, I received a text message asking if I would be home for delivery when the driver came to deliver. I called the office and was told they don't provide delivery. I was also told that this office was not originally set up for retail customer pick up. Very confusing. Office is difficult to find in the rear of an industrial park. Otherwise, they had my equipment ready and everything went smoothly. Staff was friendly enough at this location, but I have also exp... read more
Tried to get CPAP supplies ordered over the last month. Left 2 messages and never got a response. This company is horrible. DONT USE THEM!!!! Wish I could leave 0 Stars!!!!
The initial fitting with the staff was great. I left confident in using the CPAP and how to exchange masks if I had any issues. Since that point the billing office is HORRIBLE. Each month I am automatically charged more than was explained. The bill is impossible to read and understand. I am told I cannot buy the machine outright to just get it over with. I'm only 4 months into this process!
AVOID THIS SUPPLIER! Save yourself time and energy! It is impossible to get ahold of someone to help you place an order. After calling multiple times, I gave up! Every time to ask for basic info. Did you receive the prescription from my doctos? Is there a case or order number? All calls go to an overflow line with agents that do not have access to anything. Look somewhere else, this place is ridiculously unprofessional!
The staff member who walked me through the setup was very knowledgeable and courteous even though I was familiar with the cpap procedure. It was a pleasant experience.
Frequently asked questions about American HomePatient
How is American HomePatient rated?
American HomePatient has a 1.5 star rating with 33 reviews.
When is American HomePatient open?
American HomePatient is closed now. It will open on Monday at 9:00 a.m.
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