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American Furniture Warehouse
- Furniture Stores
- Thornton, CO
About this business
Location details
8501 Grant St, Thornton, CO, 80229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
OMG, This place is unreal, They want your money and then you wait 6-10 hours to have them load it, No lie , Its like a dealership. we were there since 9:00 am. we had lunch there. now dinner, Terrible .....If you have all day to waste away ,,,,,,,Go here !!!!!!!
I have never in my life dealt with such a ridiculous and incompetent business. My husband and I own a pub in Colorado Springs. WE HAVE BEEN OPEN FOR LESS THAN 1 MONTH! We bought over $6,000 in tables and chairs from American Furniture Warehouse. Less than a month later our tables are so warped and un-level that they aren't even flat. They warped so much that the screws holding them to the bases actually broke. With less than a month of being open we thought for sure they would help us out. I cant imagine how we use them is a... read more
This is the second time we have ordered furniture and had a bad experience with what was purchased. 1st one 8 years ago (full livingroom set), they had called and said our order was in and would be delivered the next day. So in the mean time, we got rid of all our furniture and prepared for the next day delivery. The next morning, AFW called and said they made a mistake with the order and would be 2 more weeks until they could fullfill the order. We went without furniture for 2 weeks, amongst family who came in 2 days after ... read more
I bought a converta sofa w/storage on 07/14/12. Called customer service (I believe on Sun 10/28/12 ) scheduled an appointment on wed 10/31/12 (my birthday) they did show up during the 2 hour window they schedule for you. You have NO CHOICE as to what time they come. They advertise this sofa for the dorm. If a parent bought this item for the dorm it would not last one month. I bought it for my house wanting it to last 9 mounths to a year. I am not a college student. I am a 57 year old woman, that does not abuse furniture. (Al... read more
I will NEVER shop here again. I bought the most expensive Sealy Posturpedic Mattress they had, 3 years ago. The Salesman told me there was a 10 yr Warrenty. After these 3 yrs, my mattress began sagging in the middle. I filed a complaint with AFW and they sent an "inspector" to my house. This guy took photos and checked the mattress and told me the mattress was "definitly defective." A couple of weeks later, AFW sent me a letter stating that, because there were some stains on this mattress, it would make the warrenty VOID. Th... read more
Not pleased with the company – I made a purchase on a fold out bed back in Feb, I found a better deal at a different place. They did not want to price match it and did not even want to give me a refund on the item!
On 2/26/12 we bought a mattress here and was told that it was cheaper and easier to rent one of their trucks for $20 to get it home. We thought "sure, okay" and went to get the truck. Then we get told there is a 2.5-hour wait for trucks. So we reschedule our entire day, which included canceling plans, and waited. When we go to get the truck we were told there was still a wait and that they didn't know how long it would take. According the customer service person I spoke with today, our scheduler was this really rude mannered... read more
You get what you paid for? No Quality control – This would be my third purchase from AFW , yes I keep going back, But I can't afford good furniture, The first purchase was a kitchen cabinet "set" very cool, nice looking made out of oak, great but when we brought them home and unpackaged them they were different one was taller and one had a different base, we went back and explained the problem , all we got was thats the way it is take it or leave it, for the price though high in our world we kept them but come on a "set, The... read more
Terrible service – For the first time, this weekend my wife and have visited this store, we were looking for some furniture for our spare bedroom and I was impressed by the range of furniture available and the prices. After a while we chose what we wanted around $700 and went to place the order. I was informed of the delivery charges and told the sales girl I was going to pick up myself she then informed me that the furniture would have to be transferred from Denver and would be in Tuesday of next week, great, no problem. Th... read more
Frequently asked questions about American Furniture Warehouse
How is American Furniture Warehouse rated?
American Furniture Warehouse has a 3.5 star rating with 28 reviews.
When is American Furniture Warehouse open?
American Furniture Warehouse is closed now. It will open at 9:00 a.m.
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