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American Furniture Warehouse

3.5

About this business

The Thornton American Furniture Warehouse is your home for the largest selection of furniture in Colorado. Customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime. What's more, AFW is known to have the largest selection of furniture under one roof in the United States - not just Colorado. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. Stop by the Thornton... read more

Location details

8501 Grant St, Thornton, CO, 80229, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.528 reviews
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they suck w.'s profile image
they suck w. 
11 years ago

OMG, This place is unreal, They want your money and then you wait 6-10 hours to have them load it, No lie , Its like a dealership. we were there since 9:00 am. we had lunch there. now dinner, Terrible .....If you have all day to waste away ,,,,,,,Go here !!!!!!! 

Steve W.'s profile image
Steve W. 
12 years ago

This is the second time we have ordered furniture and had a bad experience with what was purchased. 1st one 8 years ago (full livingroom set), they had called and said our order was in and would be delivered the next day. So in the mean time, we got rid of all our furniture and prepared for the next day delivery. The next morning, AFW called and said they made a mistake with the order and would be 2 more weeks until they could fullfill the order. We went without furniture for 2 weeks, amongst family who came in 2 days after ... read more

gail c.'s profile image
12 years ago

I bought a converta sofa w/storage on 07/14/12. Called customer service (I believe on Sun 10/28/12 ) scheduled an appointment on wed 10/31/12 (my birthday) they did show up during the 2 hour window they schedule for you. You have NO CHOICE as to what time they come. They advertise this sofa for the dorm. If a parent bought this item for the dorm it would not last one month. I bought it for my house wanting it to last 9 mounths to a year. I am not a college student. I am a 57 year old woman, that does not abuse furniture. (Al... read more

Joe M.'s profile image
12 years ago

I will NEVER shop here again. I bought the most expensive Sealy Posturpedic Mattress they had, 3 years ago. The Salesman told me there was a 10 yr Warrenty. After these 3 yrs, my mattress began sagging in the middle. I filed a complaint with AFW and they sent an "inspector" to my house. This guy took photos and checked the mattress and told me the mattress was "definitly defective." A couple of weeks later, AFW sent me a letter stating that, because there were some stains on this mattress, it would make the warrenty VOID. Th... read more

subsonik's profile image
subsonik 
13 years ago

On 2/26/12 we bought a mattress here and was told that it was cheaper and easier to rent one of their trucks for $20 to get it home. We thought "sure, okay" and went to get the truck. Then we get told there is a 2.5-hour wait for trucks. So we reschedule our entire day, which included canceling plans, and waited. When we go to get the truck we were told there was still a wait and that they didn't know how long it would take. According the customer service person I spoke with today, our scheduler was this really rude mannered... read more

markware's profile image
markware 
14 years ago

I will never spend money here again! – What was suppose to be an easy, no hassle sales experience turned into a nightmare! After buying over $1,100 worth of furniture, the salesman assured me that if I went home and measured and the dining table I paid for on my credit card did not fit, just call and cancel before delivery and the amount would be refunded with no hassle. (I also bought a sofa and six chairs to go with the table). I called the same day and they told me they would refund the price, it never happened! After the... read more

azalea7682's profile image
azalea7682 
15 years ago

No complaints! – I relocated from another state, and it was cheaper to buy new stuff here than move my stuff from home. I was greeted and offered assistance as soon as I entered the store. I told the sales associate what I needed and what my price range was. He made suggestions in the price range I stated and did not try to get me to buy more expensive things. I bought a bedroom set, mattress, living room set including a futon w/a spring mattress, and a dining room table w/4 chairs. I haven't had any problems with any of the... read more

Annielin's profile image
Annielin 
15 years ago

Excellent Service – I just moved into my first apartment and was very excited to fill it with new furniture. I went to the Thornton store and had so much fun picking out my living room and bedroom sets! The sales girl was very helpful. She even came to my apartment to measure to make sure eveything will fit and offered some decorating ideas. My new apartment looks great. I will definitely shop there again. 

CT1's profile image
15 years ago

Living Nightmare-Avoid at ALL Costs!!! – I have never shopped an AFW before and NEVER will again. Granted they have a great selection and if you find what you want, it is probably a good price. BUT, as earlier posters have mentioned; if there is a problem beware. It will be a nightmare to correct. Management is rude, condescending, arrogant and simply do not give a damn about the customer. Quite an amazing attitude in this economy. It appears that Jake has made so much money and his company has gotten so big he must feel tha... read more

Frequently asked questions about American Furniture Warehouse

How is American Furniture Warehouse rated?

American Furniture Warehouse has a 3.5 star rating with 28 reviews. 

When is American Furniture Warehouse open?

American Furniture Warehouse is closed now. It will open on Monday at 9:00 a.m. 

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