American Fork Hospital

NaTasha Taylor 

on Google

a week ago

My Dad was in their outpatient clinic for laparoscopic gallbladder removal. His care team did a wonderful job! We are so grateful for their skilled care and kindness while he was there. - Marie was so kind and welcoming. A great first face to see! - Cassie was my Dad’s personal angel throughout the process. She was there with him in the operating room making sure he was comfortable. - Karl sounds like the guy one definitely wants pumping the drugs. He listened to my dad’s concerns about intubation and made sure he adjusted a... read more

Michelle Damico 

on Google

a week ago

I called the billing department five times to pay my bill. Every time I was connected to an outsourced representative in India, and every call was disconnected shortly after we started talking. Five calls in a row, and I still couldn’t make a payment. This is unacceptable customer service. 1 star. 

SM 

on Google

a week ago

We were there for a total of 8 hours. We waited for TWO hours in the lobby to even be seen. Then another 30 minutes to see a doctor. When we checked in we told them the reason for our visit. They had to call a nurse who lives an hour away, but they didn't do so until we were there for 3.5 hours. So 4.5+ hours before anything significant happened. I have never been to an ER that takes that long to start anything. I will not be returning to this ER ever. We saw a total a 6 nurses, none of them more than once, and 1 doctor, so ... read more

Audrey Russell 

on Google

4 weeks ago

I was sent there because Urgent Care doesn't handle chest pains. They checked me in and put me in a council room 🤷‍♀️they did an EKG and I never seen or heard from anyone for an hour...I have never seen anything like this in my life!!! Someone comes in with chest pains 😢 and never put in a room 🤔i wonder who's paying this bill?? Horrible experience!!!