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American Family Insurance - Vicki Wagener Agency LLC

4.9

About this business

Location details

1001 S Whitney Way, Madison, WI, 53711, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.988 reviews
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Kristian Finfrock (Madison Money Guy)'s profile image
Kristian Finfrock (Madison Money Guy) 
on Google
a week ago

Vicki exemplifies the highest standard of professionalism. When faced with an unexpected "emergency," she immediately took command of the situation. Within minutes, she provided a thoughtful response; within days, she devised a comprehensive plan; and in less than a few weeks, actionable solutions were in place. Her responsiveness and attention to detail were unparalleled, and her deep expertise shone through at every step. Even my tax attorney was astounded by her efficiency. When asked about the cost, my reply was simple –... read more

JoAnn Nishiura's profile image
JoAnn Nishiura 
on Google
2 weeks ago

Vicki was extremely helpful in providing information for our insurance review. 

Dan Braund's profile image
Dan Braund 
on Google
a month ago

Although I have been with this agency for many years with only a couple small claims. One large claim, roof replacement result of hail. Everything went smooth with fast response with no large price increasing on policy. I would highly recommend this agency. 

Adam Kim's profile image
Adam Kim 
on Google
a month ago

Very available, friendly and responsive staff and has found ways reduce insurance costs. 

TJ K's profile image
TJ K 
on Google
a month ago

Vicki Wagener is our agent. We had an issue where our wheel came loose and flew off our large truck around 730am. We called AmFam right away to get a tow, they gave my husband the runaround due to the size of the truck. My husband told them he would need an extended flat bed truck because of the size. They thought they knew better and sent a regular one. Surprise! It didn’t work. My husband spent 3 hours waiting for a tow and late to work because Vicki was unreachable, and the super duper knowledgeable agents think they know... read more

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Frequently asked questions about American Family Insurance - Vicki Wagener Agency LLC

How is American Family Insurance - Vicki Wagener Agency LLC rated?

American Family Insurance - Vicki Wagener Agency LLC has a 4.9 star rating with 88 reviews. 

When is American Family Insurance - Vicki Wagener Agency LLC open?

American Family Insurance - Vicki Wagener Agency LLC is closed now. It will open at 9:00 a.m. 

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