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American Family Insurance - Jonathan Iaccino

4.7

About this business

Location details

5411 E State St Ste 201, Rockford, IL, 61108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.725 reviews
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Gary Acaley's profile image
Gary Acaley 
a month ago

I have been American Family for 50 years! I have 4 policies with them. The new rates are 20% higher than their competitors. I have canceled and moved on. Thru the years, I have asked to talk to Jon. He never returns my calls!! He has Char handle everything! Corporate told him to call me before I cancel. He did not! He made Char do it!! He still never called me. Very poor service from Jon! Char should be the agent! 

M's profile image
M 
5 months ago

Update: Jon is a great, great guy who always takes good care of me where I feel like I am his only customer. He is a WINNER! Original: Amazing customer service, they'll go out of their way to help you when you need additional support, competitive pricing and excellent coverage. Would HIGHLY recommend for any of your insurance needs. I know I made the right decision to switch over! 

Shawna Singleton's profile image
Shawna Singleton 
a year ago

Jonathon called me and rectified my previous statement. Kudos to you sir for calling me and talking about this situation. 

Andre Moreau's profile image
Andre Moreau 
2 years ago

Should be Char Insurance. I have only seen and talked to John once in years. Char does it all I think. 

Susan McMillan's profile image
Susan McMillan 
2 years ago

Frequently asked questions about American Family Insurance - Jonathan Iaccino

How is American Family Insurance - Jonathan Iaccino rated?

American Family Insurance - Jonathan Iaccino has a 4.7 star rating with 25 reviews. 

When is American Family Insurance - Jonathan Iaccino open?

American Family Insurance - Jonathan Iaccino is closed now. It will open at 9:00 a.m. 

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