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American Family Insurance - James Lord

4.7

About this business

Location details

827 Railroad Ave, Rifle, CO, 81650, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.748 reviews
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Laura J Kunau's profile image
Laura J Kunau 
5 years ago

Had a recent theft on my property. Jim and the claims adjustor have been giving me excuses and the run around. Rather than helping me, a customer for over 20 years who has NEVER filed a claim, they are digging for reasons to deny and treating me as if I were trying to defraud them. I'm absolutely disgusted and will NEVER have American Family Insurance again. 

Adan Ruiz's profile image
Adan Ruiz 
6 years ago

worst customer service ever 

Amelia Miller's profile image
Amelia Miller 
recommend  Recommended
6 years ago

Super friendly and helpful, great rates! 

Justin White's profile image
Justin White 
recommend  Recommended
6 years ago

Definitely a great place to get insurance, full of people who actually care and look to help you with any issue you might have arise. 

Denise Dion's profile image
Denise Dion 
recommend  Recommended
7 years ago

Excellent customer service and calming confidence when it is needed. 

Maria King's profile image
Maria King 
8 years ago
Orville Miller's profile image
Orville Miller 
8 years ago

Been with Jim Lord/Monica Goldstein for a short time the wife and I are looking forward to a long relationship with them and AmFam. The all mighty dollar rules in todays society unfortunately and when the big corporate decides to jack your house insurance 800.00 in 2 years because we bought a new vehicle among other issues it was time to divorce Progressive. 

Monica Cruz Goldstein's profile image
Monica Cruz Goldstein 
9 years ago
Gabriel Vidaurri's profile image
Gabriel Vidaurri 
10 years ago

Great service and charming personalities!When it comes to my insurance needs they have me covered. 

Frequently asked questions about American Family Insurance - James Lord

How is American Family Insurance - James Lord rated?

American Family Insurance - James Lord has a 4.7 star rating with 48 reviews. 

When is American Family Insurance - James Lord open?

American Family Insurance - James Lord is closed now. It will open at 9:00 a.m. 

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