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American Family Insurance - Gerald Gresham Agency & Associates

4.6

About this business

Location details

475 River Bend Rd Suite 200B, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.619 reviews
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Jim Hagspihl's profile image
Jim Hagspihl 
2 months ago

Gerald and team are great! Especially Kathleen! My car was hit (not my fault), and it ended up being totaled. The person who's fault it was had crappy insurance, so I worked with American Family and Kathleen and she was fantastic! Above and beyond the type of service most people are used to getting from the insurance industry. I've been with AmFam for over 20 years, and I've never had a bad experience with them. If you're looking for insurance, get it here! Even after I got my new car and it wasn't showing up on my policy, I... read more

Tim Daniels's profile image
Tim Daniels 
10 months ago

It has been a genuine pleasure working with Kat at My American Family. She consistently goes above and beyond to ensure every aspect of my insurance—whether for my business, home, or vehicles—is handled with the utmost care and professionalism. Kat’s dedication and attention to detail give me confidence and peace of mind, knowing I’m fully protected. I highly recommend her to anyone seeking attentive and reliable insurance service. 

The Reviewer's profile image
The Reviewer 
10 months ago

It has been a genuine pleasure working with Kat at My American Family. She consistently goes above and beyond to ensure every aspect of my insurance—whether for my business, home, or vehicles—is handled with the utmost care and professionalism. Kat’s dedication and attention to detail give me confidence and peace of mind, knowing I’m fully protected. I highly recommend her to anyone seeking attentive and reliable insurance service. 

Sabrina Fregolle's profile image
Sabrina Fregolle 
a year ago

Confused on where these raving reviews are coming from? From what i’ve seen they DO NOT CARE abt you, give you the “i’ll call you right back”, receive ONE WORD responses when asked many questions, won’t explain how & why insurance went up $200 in under 10 months, straight up lied about insurance decrease, etc. Kathy Rago shouldn’t be in customer service if she can’t uphold the job description. Don’t waste your time. Looking for new coverage, that’s a given. 

mary carbonari's profile image
mary carbonari 
2 years ago

The Naperville office staff are happy to answer your questions regarding our insurance. And if they are not sure of the answer they find out quickly and get right back to you. 

Frequently asked questions about American Family Insurance - Gerald Gresham Agency & Associates

How is American Family Insurance - Gerald Gresham Agency & Associates rated?

American Family Insurance - Gerald Gresham Agency & Associates has a 4.6 star rating with 19 reviews. 

When is American Family Insurance - Gerald Gresham Agency & Associates open?

American Family Insurance - Gerald Gresham Agency & Associates is closed now. It will open tomorrow at 9:00 a.m. 

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