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American Electric Power

1.4

About this business

Location details

1519 W Calton Rd, Laredo, TX, 78041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat12:00 a.m. to Midnight
Sun9:00 a.m. to 5:00 p.m.
1.419 reviews
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Guadalupe García's profile image
Guadalupe García 
on Google
a year ago

Servicio malísimo…. Como pueden esperar tantos días para ir a poner un medidor? Estamos sin luz. Desde el 21 de abril se puso la orden, ya es 2 de mayo y nada que vienen. Y no hay a donde quejarte. A los de AEP no les importa que la gente esté sin luz. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Servicio malísimo…. Como pueden esperar tantos días para ir a poner un medidor? Estamos sin luz. Desde el 21 de abril se puso la orden, ya es 2 de mayo y nada que vienen. Y no hay a donde quejarte. A los de AEP no les importa que la gente esté sin luz. 

Loren Pocock's profile image
Loren Pocock 
on Google
3 years ago

Ridiculous operation procedures. Dealing with a scheduled shutdown with both AEP and the city of Laredo, for a simple downsizing of a main breaker. Takes me LITERALLY 90 seconds to complete. Lineman takes the meter, awaits a city inspection to re-energize. Well the city took three hours to get here for inspection, and AEP is going on nine hours to get back here. Meanwhile, this customer and her baby have been sitting in the dark all day! EVERY OTHER CITY/UTILITY would have had the power back on in under an hour! Ludicrous an... read more

Java 1234's profile image
Java 1234 
on Google
3 years ago

AEP has power outages with light rain weather and takes days to get back power to homes. If you call AEP, they won't update your status and customer service don't care. AEP does not check or maintain its infrastructure and their power lines are barely working. Texas should kick them out of its state. 

jose trevino's profile image
jose trevino 
on Google
3 years ago

Excelente Servicio 

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Frequently asked questions about American Electric Power

How is American Electric Power rated?

American Electric Power has a 1.4 star rating with 19 reviews. 

When is American Electric Power open?

American Electric Power is open now. It will close tomorrow at 12:00 a.m.  

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