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12961 North Fwy, Houston, TX, 77060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
We arrived at the park after dark to no trailer on our site. ADV was closed until Monday. There is no after hours number & they don't check email/Facebook all weekend. I left msgs. I went looking for it & didn't find it in the dark. I had to stay elsewhere w/4 people & 2 dogs. Next morning I drove & found the RV. They delivered it to the wrong site. Our site had full hookups. They delivered it to a tent site with no hookups. The slide was not out as there is no electric on that site & the RV battery was dead. They dropped th... read more
RVs are all worn out office staff was not helpful,all they wanted was my money....... My rental was missing cabinet doors,carpet stained,scrathes everywhere,The guy was helping me and my wife was not experienced at all.......This place needs new staff and rentals we would never rent nor recommend any here.
We rented an RV for a trip to California. Great experience! Best family vacation we have taken. Easy checkin with no problems. Can't wait until the next trip! Thanks American Dream Vacations
We just experienced a awesome family vacation driving one American Dream Vacations RV. My husband I were a little imitated in driving the monstrous vehicles, but it was easy (turns though you need to watch your side and back). The pepole there were nice, friendly and even helpful after hour call (I didn't know which switch to flip). Thank you for everything!! Definetly worth kit. KC
Family of 8 left stranded! Horrible experience! We rented travel trailer #1013 from the Houston store in July and we had a major breakdown. The wheel bearings went out and we were left stranded for 16 hours, 11pm Friday night until 5pm Saturday. Kim closed the office and went home before she made sure we had a mechanic or were able to get home with the trailer. I was able to get help from Tony at the Boerne office in order to get Kim to participate in getting our problem solved. We ended up having to leave the trailer in Bas... read more
Very dishonest company. We rented a large RV from them in January 2013 for a week and one day. They took over 4 hours to check us out and when we returned the RV it took another 4 plus hours to check out. They did the video comparison from the beginning and the turn in and there was nothing damaged. We signed out and left. They actually owed us a few dollars from our mileage overage. Three months we get a call stating there were $2500 in damage and tried to charger our card. We disputed it claiming such a long time passed an... read more
My family and I just rented a motor home for our summer vacation. We drove to Disney World and stayed at Fort Wilderness. We had an issue with the generator and when we called the office the staff walked us through it within minutes. it was so nice to drive in comfort and also bring our dogs with us. We are already talking about a vacation in an RV next summer!
The RV rental process was easy and the staff was Helpful and patient. We will definitely use American dream vacations again. They made our vacation fantastic.
I can just say HORRIBLE !!!! Since picking up the RV and waiting for 2 hours because they couldn't find the receipt for my deposit.. Then the RV wasn't ready had to wait for them to recharge the battery and then to fix the TV wich never worked during our trip. Really dirty and bad condition.. ( we got one of the bigger and more expensive rental) carpet naughty , refrigerator stinks.. Honestly really regret my RV adventure.. Wish I rented from the place where our friends that came with us rented.. Their RV was impeccable and ... read more
American Dream Vacations has a 4 star rating with 197 reviews.
American Dream Vacations is closed now. It will open at 10:00 a.m.
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