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American Diamond Exchange, Inc.

4.2

About this business

Diamond Engagement Rings Wedding Bands Diamond Earrings Fine Jewelry Custom made one of a kind pieces Expert Jewelry Repair Custom Designs 

Location details

1280 Whalley Ave, New Haven, CT, 06515, United States

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WeekdayScheduleStatus
MonClosed
Tue11:30 a.m. to 5:30 p.m.
Wed11:30 a.m. to 5:30 p.m.
Thu11:30 a.m. to 5:30 p.m.
Fri11:30 a.m. to 5:30 p.m.
Sat11:30 a.m. to 5:30 p.m.
SunClosed
4.241 reviews
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Cyrece m.'s profile image
Cyrece m. 
a year ago

Today my husband and I stop in the American Diamond Exchange to have his wedding band resized. Keep in mind I purchased the $6,000.00 wedding band from here for my husband. (And Have spent over $10,000 over the year at this store).There was a women who walked into the store with us and began to help us. I explained to her that we purchased the ring from here and we would like to have it resized. She started the sizing process by having my husband try on different bands. All of a sudden this gentlemen comes over, does not in... read more

Sarah's profile image
2 years ago

American Diamond Exchange American Diamond Exchange remade my ring for me and it is gorgeous! My husband took my engagement ring out from under my nose and had it reset with two diamond begets on either side. I was so surprised. I t came back to me so gorgeous, and my husband was treated so well. This will be our diamond store for life! 

Naomi L.'s profile image
Naomi L. 
9 years ago

After being a loyal customer of jewelry repair for 10 years, I can say I will never return. In the past, I exclusively worked with Lee with no issues whatsoever, he recently retired. My most recent visit I had to work with Alli on a resizing of a silver ring. She said she would solder "bumps" to the inside of the ring, but the oxidation would come off. Alli told me it would not be a problem because she could reoxidize the ring. When I picked up the ring the "bumps" were way too big and uncomfortable and the oxidation was com... read more

Jack C.'s profile image
10 years ago

It has been 14 years since my experience but I am still so livid with this establishment that others need to be forewarned. My fiance and I went to ADE to purchase our wedding rings and upon visiting the store bought a ring for me, and were talked into a custom designed ring by one of their designers. They showed us a lot of nice rings in their case and convinced us custom was the way to go. So we agreed and put down a deposit for the custom ring. Upon our return to pick up the ring we were shown a silvery hunk of metal with... read more

Sarah R.'s profile image
17 years ago

American Diamond Exchange American Diamond Exchange remade my ring for me and it is gorgeous! My husband took my engagement ring out from under my nose and had it reset with two diamond begets on either side. I was so surprised. I t came back to me so gorgeous, and my husband was treated so well. This will be our diamond store for life! 

Frequently asked questions about American Diamond Exchange, Inc.

How is American Diamond Exchange, Inc. rated?

American Diamond Exchange, Inc. has a 4.2 star rating with 41 reviews. 

When is American Diamond Exchange, Inc. open?

American Diamond Exchange, Inc. is closed now. It will open at 11:30 a.m. 

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