American Community Management

Jasmin B 

on BBB

4 months ago

Worst HOA ever. Sheila and Kelli both are avoiding responsibilities when due. Damages have been done to my closet and has been a more than a month with no visit from plumber or contractor to repair the walls and see if my water heater and pipes were affected from the incident from the upstairs closet. I stated if my pipes are busted from my fault, I will get a contractor which they immediately thought to not send out a plumber to still access the rest of the closet. They jumped straight to that conclusion without an inspecti... read more

Antonio C 

on BBB

5 months ago

They don't do anything besides control your payment ,I have a flood cause from rain water came in my unit as bean over 2 month ,Still watching to hear from this !@#$ association, I Hat to move in with my daughter because of the smell and mold 

veronica a 

on BBB

a year ago

Unfortunately, this company has not lived up to the standards that his community is use to. Complaints and questions are sent to the ACM rep and there are no responses. I have asked that the president and the treasurer of the ******* ** ***** **** be named. To this date, no one in this management company has answered. I shared in November of 2022 that there will be four vacancies for our Board of Directors. I was told there would be 2. Zoom election held. The ACM rep did not open the sealed envelopes at this meeting nor did ... read more

Jaria H. 

on BBB

2 years ago

I've submitted emails/resident request to Catonsville Gateway Condo's on several occasion about different hazards/issues/problems/fixes and also asked questions regarding 2023 annual budget. To date no response/answer. This poor work ethic, customer service and poor response time, should be reviewed immediately by her employers. While the lack of response has continuously happened to me, other homeowners are experience this lackadaisical unreliable support. You would think if you have hired AMC property management company, E... read more

Jasmin B 

on BBB

2 years ago

Not sure how this is a "business" when they don't help the home owners. Only the company themselves to make profit. Nothing ever gets done and they push all responsibility to the home owners when they have a job to do. They told me to call the cops next time I hear honking in the middle of the night instead of them addressing it. I asked if I need a special smoke detector when I moved in and after i sent a follow up after a week they told me to call the fire department myself. I do not live and pay this much for them to stea... read more

Lambert J 

on BBB

2 years ago

I live in a community governed by a Homeowners Association's Covenants, Conditions and Restrictions and ByLaws. This Association does not have a full-time board of directors; ACM is contracted to manage in lieu of that, and is to manage the community in accordance with the aforementioned governing documents. When ACM was introduced as the new property management company, during a open association meeting, their "A Team" presented the company as a well organized and professionally proficient organization with years of experie... read more

Kim B. 

on BBB

8 years ago

Please anyone that reads my review , please take to heart what I am saying. I had NO choice in having to deal with such an unprofessional company. The Condo Association that I bought into had these horrible unhelpful people in place when I purchased. The owner Mel *********** and one of the nastiest Property managers I've ever met Regina ******** are a trur nightmare. Do your research before dealing with this CUt rate company. Truley it has been misrible having to deal with these people on any level.