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Amcol Systems
- Insurance
- Columbia, SC
About this business
Established in 1976, AMCOL SYSTEMS is a provider of collection and business process outsourcing solutions. Based in Columbia, S.C., the company specializes in self-pay collection, bad debt recovery and insurance claims resolution services. It also renders special training, custom upfront collection, customer support and digital call recording solutions. AMCOL SYSTEMS, certified through ACA International s Professional Practices Management System (PPMS), caters to the needs of hospitals, health systems and physician groups. T... read more
Location details
111 Lancewood Rd, Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one enjoys having debt collectors up your bum and I had approached them in a polite but obviously frustrated manner due to not understanding why my hospital bills were sent to them in the first place; however Crystal was very grounded and helpful. She was very patient and explained everything to me and helped me work out a solution that handled their end of business and also accommodated my financials. I by all means do not recommend any debt collector but would 100% recommend Crystal. I'm in Texas, not sure which locatio... read more
They expect yoy to pay thousands of dillars without the option of a payment plan!!! Plus the refereance number given by the associate was incorrect so i couldnt attempt a payment plan online
For a debt collector, they were super friendly and easy to work with. My situation was probably different than most. My bills should have never made it to them as the hospital was continuously taking money from me and applying how they wanted to, so how these bills made it through the cracks I have no idea. However, they set up the payment plans with ease and then allowed me to settle when I was ready.
Probably the first 5-star review for a collections agency. In this case, hospital billing erred multiple times telling me my account was current even though I was getting late notices on my account. Sent to collections even with payment plan active. Representative was super understanding and clearly explained my options. Ended up saving money with a settlement.
They are the sorriest collection agency that ever was Received a bill Of $1,000. They couldn’t tell me what my primary nor my secondary insurance paid. All they could say was that my primary insurance made an adjustment on the bill, not a payment. Told me to contact my insurance agency. Why would I contact them when I don’t even know what the itemized bill says in detail. I told them no court would award them any money when they can’t even give details of what the insurance paid.
Frequently asked questions about Amcol Systems
How is Amcol Systems rated?
Amcol Systems has a 1.3 star rating with 169 reviews.
When is Amcol Systems open?
Amcol Systems is open now. It will close at 6:00 p.m.
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