Amber Theall, FNP-C

Byron H. 

on Birdeye

3 years ago

I was going to reserve judgment, but now I am going to RIP into this office, they have earned it. Let me first say that Dr. Sabouni is an excellent Dr. All of our interactions with her were pleasant and professional. The rest of the program is a joke. The biggest complaint is that they have very very poor customer service and responsiveness. They simply do not return phone calls and attend to the patients. It appears that their objective is to get you in for the consultation, labs, and initial procedure, which is all covered... read more

KLR 

on Birdeye

4 years ago

We waited 35 minutes, to only see Dr for 10...Told what IVF was (we know) sent on our way, told his nurse Amber would be calling, 3 days later and still no call! Didn't like the Sugarland facility, staff or doctor, made one phone call to another facility complete opposite of the horrible experience at HFI!!! I wish I would've read all the bad reviews on here and Yelp! Do not waste your time or emotions on this place. 

Misty R. 

on Birdeye

5 years ago

So I went to see Dr. Abdallah yesterday and paid my $60 copay for a 10-minute visit with him. They wanted to run blood tests right away but I wanted to make sure my insurance was going to cover the testing since they did not call my insurance to confirm prior to my arrival. I got a call from their office an 8:30 this morning saying my insurance denied the testing. After going back and forth with them I found out it was denied BECAUSE Dr. Abdallah ALREADY diagnosed me as infertile with a 10-minute conversation and NO TESTI... read more