Amalgamated Bank

Hannah M 

on BBB

8 months ago

The review from **** L here is a lie. The CEO is a women and has been since 2021. Before that, it was ***** ********, who is a US citizen and lives in *****. Please remove that ********* experience with the bank: I haven't even opened an account yet, but the customer service has been TERRIBLE. Clearly untrained, if I email or use the chat the responses are **** and often have grammatical errors, and multiple agents told me they can't help and to call another customer service agent. When I do that, I get different answers for... read more

Jean L 

on BBB

9 months ago

As the ex-wife of the CEO, Id advise anyone to run from this hoax of a bank. He gave up his US citizenship/US passport to escape child support and alimony by running back to the ***********. Please research all the people involved with this bank. Im sure they all have a sordid history. Wherever my former husband is, there is corruption. 

Anthony C 

on BBB

a year ago

I am a congressional candidate trying to open an account for my campaign. This bank advertises itself as being "progressive" and having the experience dealing with these unique circumstances. I only had a terrible experience. The staff of this bank, do not hold the same values that Amalgamated preaches, I was at times, ignored for days, had my calls declined, questions in emails ignored, and more... It had become clear to me by week two that I was not being taken seriously and most likely considered less than customers with ... read more

No a 

on BBB

a year ago

Check deposit is so outdated. Always a pain. I have a physical disability that keeps me from writing well and so I may have to deposit the check multiple times before it goes through. All of my endorsements are a lie since they have to be redone and I will use the same endorsement over again so I can make sure to have a blank check back to use if necessary. I have contacted by email Amalgamated Bank three times about this issue and my email has never been returned. If I call about it, I always get a very pleasant person work... read more

Adam R 

on BBB

2 years ago

I'm a first time home buyer and an SEIU union member and was referred to Amalgamated Bank because of a endorsement from the Union. I submitted all my information to a J*****h M*****k and shortly after answering a few questions I got approved for $215,000. Later on I found a property that was listed for a little bit more and I went and inquired if I could be approved for ******* and I was with little to no hesitation or issue, and when I asked for more information on the loan; terms, interest etc, I was just told "not be late... read more

B. T. 

on BBB

3 years ago

Amalgamated Bank - ************** Manager ************************************** I wanted to file a dispute and ACH withdrawal based on numerous pieces of evidence about a transaction in which a contractual agreement was breached by the service provider, which is now closed, and I am unable to reach my funds, forever gone. All because the branch, represented by **************************************, refusesd to help or file the dispute. Instead, She blamed me and gave me personal recommendations as to what I should do-- I u... read more

Burak T. 

on BBB

3 years ago

Amalgamated Bank - ************** Manager ************************************** I wanted to file a dispute and ACH withdrawal based on numerous pieces of evidence about a transaction in which a contractual agreement was breached by the service provider, which is now closed, and I am unable to reach my funds, forever gone. All because the branch, represented by **************************************, refusesd to help or file the dispute. Instead, She blamed me and gave me personal recommendations as to what I should do-- I u... read more

Upset 

on BBB

3 years ago

Worst mistake I could have made. At 42 years old I tried to buy my first house in my lifemy life. I used this bank because it was suggested by my Union. I have a very good credit score, and had explained to them how much I had to work with at the beginning of the process ($5000). I was originally told I was pre-approved for up to $100k. I went out of my way to look for a place that stayed way under that amount. I found a place for under 70k. Set with a date of Nov. 19,2020 I had set up a loan process with them. Before anythi... read more

Meg B 

on BBB

3 years ago

Amalagamated Bank. I don't know if someone at a senior or Board level is trying to put you out of business because they disagree with social issues or if you are genuinely trying to alienate good clients but we can't reach you for help. Your staff are impossible to reach just as the other reviews say. Last week I called for help and was told the hold time was over 800 minutes - that's more than 13 hours!!. That's one of the longer ones but usually the hold time is 4 hours or just no one is available. When staff do call back,... read more