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AMA Insurance
- Insurance
- Grande Prairie, AB
About this business
Location details
11401 99 St, Grande Prairie, AB T8V 2H6, Canada, Grande Prairie, AB, T8V 2H6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This company has slipped a long way since I started with them. You spend hours on hold and don't end up talking to anyone. I have spent over 10 hours on hold over 3 phone calls trying to make a policy change. I believe actions speak louder than words and this company obviously doesn't care about it's clients at all.
After a decade of being an AMA customer I'm now looking to switch insurance providers. Spent more than 2hr 14.4 mins on hold even after entering my member number. I cannot remember a single instance when I did not receive an "unprecedented demand" or equivalent message. AMA, you have many decades of call logs, you should by now know how many calls you will receive on any given day. Saying it's unexpected is a lie, and honestly feels insulting. Trying to gaslight customers is not an ethical way to conduct business. I call onc... read more
2 hours on hold and they just disconnect. TWO DAYS in a row Guessing they have outsourced like everyone. I can't imagine if I had to make a claim
They have insurance yes, but the only good reason to go with AMA is the roadside assistance. Trying to get ahold of someone on the phone is literally 30 min or more waiting, totally ridiculous. And, the insurance rates are not competitive. Broker Link is better in almost every way, cheaper, much faster response on the phone, and almost no lines in person.
Can’t ever get an answer on the phone
Frequently asked questions about AMA Insurance
How is AMA Insurance rated?
AMA Insurance has a 1 star rating with 2 reviews.
When is AMA Insurance open?
AMA Insurance is closed now. It will open tomorrow at 9:00 a.m.
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