Am Pm Plumbing

Jeff B 

on BBB

3 months ago

Horrible service and it would appear they possibly get kick backs from AHS if the deny repairs. They came out(as directed by AHS) since my water heater shut down. While they have no idea why the heater shut down they were able yo manually relight it since the pilot button had broken off. AM PM told *** the gas values was mishandled/abused and my repair of the button was denied. There is no mishandling of the water heater shut down, the button was not there. Avoid this company at all costs as they are clearly unethical. 

Lisa G 

on BBB

8 months ago

First of all- the company is not BBB certified and they do NOT do background checks on their employees. With that being said, the technician arrived in a run down white van, the technician did not speak English. Thankfully, my husband was home. The technician looked at the water heater and said it was normal wear and tear. Then provided an invoice for $674.00 for hardware not included for the water heater repair. When I reviewed the information and reached out to *********** they are up-charging 300% per item! I reached out ... read more

Tyrone L 

on BBB

8 months ago

My experience is like countless others. Paid a non-covered charge of $680 for a drain cleaning out but the technician told me he didnt install one. They wont pick up the phone nor return my calls so that I can request an invoice. Not only will I never do business with them again but no longer trust AHS and feel my home warranty is worthless. 

Jose P 

on BBB

8 months ago

These guys **** they were supposed to fix my water heater and they caused more harm then anything I will be calling my appliance warranty team and reporting them as scam artist 

Kevin K. 

on Birdeye

10 months ago

Had am pm plumbing called out by American home shield warranty after my water heater went out. Am/pm said it would be $674 for modifications to the hot water heater but the heater and labor were included. I thought modifications would be bringing the water heater to code. Putting in a pan with new drain line and strapping it to the wall. The way the technician put it, it would be. NO, it was to replace 2 water lines on top of the water heater that weren't bad(home depot $19.99 each) and a copper pipe on the side. I even told... read more

Donna R 

on BBB

a year ago

I was trying to work things out with them but the stopped answering my emails. They were contracted by AHS to replace my garbage disposal, which was completed in short time. After about a week, I noticed my ** system wasn't recharging and the water out of the spout did not taste right. Thinking there was an issue with my ** system and it was still under warrantee, I called them out to look at the system. They found that the AM PM plumber had rotated the drain tube from the disposal to the **trap, causing the drain hole for t... read more

Jason C 

on BBB

a year ago

AM/PM plumbing is such a horrible company, (I actually have hired a lawyer too go after them, if anyone would like to add their experiences please contact I also have cameras in my garage with audio, & the employees & what they said, which has saved me me regarding my water heater, & have the company they originally sent out ****** for pedestal damage & AM/PMs tech, the ****** employee told me that the water heater definitely went out & needed to be replaced as its from 2007, AM/PM sent them out saying that they needed to co... read more

JOSE R 

on BBB

a year ago

AHS SHOULD DROP AM PM PLUMBING OUT OF ******* ALL TOGETHER AND NOT CONTRACT THEM AGAIN. THE BBB SHOULD INVESTIGATE THIS COMPANY ALL TOGETHER. THEY NEVER PICK UP THE ***** AND ONLY TEXT YOU. THEIR VOICEMAIL IS FULL SO YOU CANNOT EVEN LEAVE A VOICEMAIL. THEY CAME TO MY HOME, NEVER KNOCKED JUST DROPPED OFF A PAPER SAYING I WAS NOT HOME AND LEFT. THEN I GET A TEXT SAYING I NEED TO RESCHEDULE SINCE THEY MISSED ME. THAT IS HOW THEY MAKE THEIR MONEY BY COLLECTING FROM AHS WITHOUT PERFORMING THE JOB.VERY SHADY COMPANY. ***** FROM AM... read more

fernando t 

on BBB

a year ago

This company should be shut down and a shame that AHS is still using them for their service. My complaint is identical to one below of ************ They are charging non-covered cost of $674 for "modifications" after asking them for a copy of the invoice the notes are outrageous.Notes- 50-gal gas water heater leaking from the tank needs replaced...the modifications are listed with the out-of-pocket cost. We do have to do the modifications to install the heater due to the manufactures making the heaters eco-friendlier the dim... read more