Alva Beauty

Jacque M. 

on Yellow Pages

10 years ago

I have been shopping at Alva Beauty for a number of years, and it was a wonderful day when I found them. Alex has always been wonderful to work with and the front staff are very helpful in finding what I need. Anytime I need repairs, Alex has been there for me. He is very fair. I would recommend this company to anyone in the Medical Spa business. 

Arien C. 

on Yellow Pages

10 years ago

I called Alva Beauty after aggressively shopping for a couple facial beds for my aesthetician studio. I found the quality unparalleled in comparison to those other sites I had visited. Shopping for anything online is quite the challenge, however their YouTube videos offered me a ton of perspective, and gave me the knowledge I so desperately needed as first-time buyer. But what stood out even more than that, was the customer service I experienced when I placed a call to inquire about the items I was interested in. Ofelia was ... read more

Theresa C. 

on Yellow Pages

10 years ago

Not only does Alva Beauty offer everything you could possibly need for your Medi Spa but they stand behind their products as well. One of four chairs purchased gave us a problem in the fourth month. Ofelia ( customer service) was wonderful in helping to get this resolved. When it was determined that the chair was not able to be repaired Alex from Alva agreed to send us a brand new chair...value $2750.00 for free. We only paid the costs to ship. I will only use Alva in the future. They conduct their business with dignity as I... read more

Miranda S. 

on Yellow Pages

10 years ago

Everything was great until having our Mastero bed for 3 weeks. The vinyl on the bed tore, its obviously in a spot where the back of the bed rubs on the body of the chair. We contacted Alex and asked him to make good on this for a fix. He wanted us to pay to have a 3rd party come out and evaluate the bed, but they would pay for repairs if it was something from the bed or we could ship it back to LA. Either way we would be out a few hundred dollars. The problem here is that this is a design flaw. The two pieces obviously rub, ... read more

paola.p.hinton 

on Yellow Pages

12 years ago

5/2012-Spa Mgr replaced 4 hot towel cabinets (1 per spa room)and purchased 1 oversized hot towel cabinet (spa hallway). She worked w/ Alex and communicated our requirement that the 4 cabinets must have a drop-down door (web showed swing doors)-Alex said he could source & sell us drop-down units. 6/15-Rec’d 5 units. Began use on 6/30 (due to arrival of spa carts from another company). 8/25-Lynne learned that unit 4 would turn itself off & the oversized unit would not stay on. 9/5-Called Alva, and received approval to have our... read more