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Alternative Aire Inc
- Durham, NC
About this business
We're a full-service heating and Air conditioning Service company serving the Triangle area (Raleigh, Durham, Cary). We offer furnace and AC repairs, new system installation, HVAC services and furnace installations. We provide honest, thorough quotes customized for your individual HVAC Systems. We offer the best warranties in the industry, back all of our work with a 100% satisfaction guarantee and have the best prices in the Triangle! Here at Alternative Aire Inc, we will listen to your needs so together we can find the bes... read more
Location details
3156 Hillsborough Rd, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I left a review on 4/21/2022 about an issue we had with *****and his company. I have to say that my complaint was absolutely wrong in every way. This man and his company have proven to be a very valuable asset to my family and it’s really been an honor meeting ***** and getting to know him. He is way above average on his knowledge of heating and air conditioning and is extremely knowledgeable on all the equipment he recommends and installs. I wouldn’t use any other company to do installs or service calls. My previous review ... read more
This company was hired to fix a few small issues. Sent us an estimate. Then sent us a bill telling me work was completed. When I went under the house to check they did none of the work. After leaving numerous emails and phone calls the owner ***** refused to call me instead he sends me a bill for 2 6" runs that he says he installed but come to find out they never completed installing them just left them laying in the dirt and left his trash in my crawl space. Thank God we found this scammer before paying him for work he nev... read more
Business response:
This homeowner was managing this job from 1000 miles away. They accused us of removing a supply that was removed by another trade. With all the confusion my crew found the supply laying in the crawl space and thought it was part of the repairs. We cut a new boot into an unfinished floor. The homeowner got mad, was extremely belligerent to my office staff, and told us we were not allowed to come back. We can't finish anything if we are not allowed on site. We sent an invoice for the work that was done, but the homeowner refus... read more
RecommendedQuick, friendly and customer focused the whole experience, from setting up and explaining the problem to the knowledge and professionalism, alternative aire is the place to go.
Marlin saved the day! Our AC went out on a weekend in the middle of July--what a nightmare for new homeowners. We submitted an emergency after hours request on the Alternative Aire website, and we had an appointment scheduled within an hour. Marlin repaired our AC and gave us great advice on a tune up schedule that would help us avoid emergency breakdowns in the future. Fast, courteous, and professional all the way around.
We've benefitted from AA's good work, reliability and frugality since it was founded as a company. Trustworthy, fair, quick to respond! Thank you office and field staff!
Excellent experience with Alternative Aire. Super staff, courteous, knowledgeable, on time, fair pricing, etc. We'll be back now for regular servicing in the spring and fall.
There's a reason why they're rated best in Durham year after year. Honest, trustworthy, professional, reasonable prices, and extremely knowledgeable are just a few words to describe them. Whoever we encounter, Scott, Danny, Enrique, they always take the best care of our HVAC and keep it running year after year. No service agreements, just a seasonal check up has kept it in tip top shape.
New to the Durham area, I found Alternative Aire on yelp. Didn't disappoint. They were able to schedule me quickly and repaired my air handler for an honest price. Can definitely recommend.
I finally found air conditioning guys that know what they're doing and don't screw you over. Curtis was tops.
Frequently asked questions about Alternative Aire Inc
How is Alternative Aire Inc rated?
Alternative Aire Inc has a 4.9 star rating with 973 reviews.
When is Alternative Aire Inc open?
Alternative Aire Inc is closed now. It will open at 8:30 a.m.
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