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Alternative Aire

4.9

About this business

We're a full-service heating and Air conditioning Service company serving the Triangle area (Raleigh, Durham, Cary). We offer heating and AC repairs, new system installation. We provide honest, thorough quotes customized for your individual HVAC Systems. We offer the best warranties in the industry, back all of our work with a 100% satisfaction guarantee and have the best prices in the Triangle! Here at Alternative Aire we will listen to your needs so together we can find the best, most efficient solutions for your comfort z... read more

Location details

1609 Ward ST, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,082 reviews
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Bebe G.'s profile image
Bebe G. 
a year ago

Requested quote for duct replacement/repair. Was told I needed to schedule a "tune-up" that would include the assessment of the ductwork. Did that. "Tuneup" on April 19 resulted in a broken piece (which the technician admitted he likely broke when inspecting) on a unit that had been performing perfectly prior to the "tune-up." Paid an extravagant amount for the "tune-up" and the broken piece, and still (as of May 1) do NOT HAVE A QUOTE that I originally requested for ductwork replacement. Multiple emails, phone calls - no re... read more

Ian Nicholson's profile image
Ian Nicholson 
recommend  Recommended
3 years ago

Had a problem with our heating. Great response time and communication. Curtis came out, diagnosed the fault and fixed it. Very happy! 

Andres Macias's profile image
Andres Macias 
5 years ago

Quick, friendly and customer focused the whole experience, from setting up and explaining the problem to the knowledge and professionalism, alternative aire is the place to go. 

Megan Bishop's profile image
Megan Bishop 
7 years ago

Marlin saved the day! Our AC went out on a weekend in the middle of July--what a nightmare for new homeowners. We submitted an emergency after hours request on the Alternative Aire website, and we had an appointment scheduled within an hour. Marlin repaired our AC and gave us great advice on a tune up schedule that would help us avoid emergency breakdowns in the future. Fast, courteous, and professional all the way around. 

Emily Cox's profile image
Emily Cox 
recommend  Recommended
7 years ago

We've benefitted from AA's good work, reliability and frugality since it was founded as a company. Trustworthy, fair, quick to respond! Thank you office and field staff! 

Emily Cox's profile image
Emily Cox 
7 years ago

We've benefitted from AA's good work, reliability and frugality since it was founded as a company. Trustworthy, fair, quick to respond! Thank you office and field staff! 

Bruce Monnier's profile image
Bruce Monnier 
7 years ago

Excellent experience with Alternative Aire. Super staff, courteous, knowledgeable, on time, fair pricing, etc. We'll be back now for regular servicing in the spring and fall. 

Chris Jay's profile image
Chris Jay 
7 years ago

There's a reason why they're rated best in Durham year after year. Honest, trustworthy, professional, reasonable prices, and extremely knowledgeable are just a few words to describe them. Whoever we encounter, Scott, Danny, Enrique, they always take the best care of our HVAC and keep it running year after year. No service agreements, just a seasonal check up has kept it in tip top shape. 

Kim Drassen's profile image
Kim Drassen 
7 years ago

New to the Durham area, I found Alternative Aire on yelp. Didn't disappoint. They were able to schedule me quickly and repaired my air handler for an honest price. Can definitely recommend. 

Frequently asked questions about Alternative Aire

How is Alternative Aire rated?

Alternative Aire has a 4.9 star rating with 1,082 reviews. 

When is Alternative Aire open?

Alternative Aire is closed now. It will open at 9:00 a.m. 

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