Alterations By Lena

kelly B. 

on Citysearch

6 years ago

Do not take your wedding dress here! My experience was a complete nightmare. My 1st fitting was done by a very sweet woman that assured me the dress would look great with the alterations. When it came time for me to pick the dress up (2 weeks before my wedding), I called first. Lena told me that the woman that had done the alterations was on vacation and if I wanted to pick it up it would be in â??as isâ?? condition since no one else knew what had or had not been done to it. She had no idea when this woman would be back - sh... read more

Sobieraj 

on Citysearch

13 years ago

Not thrilled – Everyone is so unfriendly there! Clasps were crooked and too much taken in my dress, now the dress is too tight! Not happy with the alterations or the people there! 

mauigirl123 

on Citysearch

14 years ago

Best in Buffalo - IF you can handle the truth they tell you – There is a reason why this shop is always busy. These ladies do excellent work and I and several of my friends have been coming here for many years from a considerable distance. Come on, folks- Maybe the workers there aren't fawning all over you and asking about your day but they are always courteous and helpful. Perhaps people are too sensitive - Lena herself has extremely good taste and knows what looks good and what does not and will be honest with her opinion ... read more

tinydancer527 

on Citysearch

14 years ago

AWFUL not at all happy – I went to Lena's to have a very expensive dress altered after having her be referred to by the person i purchased my dress from. My first experience there when they were fitting me was not awful but not friendly workers and not sociable at all. When I was there the first time i made specific requests like leaving two to three inches on the bottom because I was planning to buy HIGH heels at the time (mind you i was wearing a pair of their shoes but requested that to be safe) and for the train at the b... read more

crzdchmra 

on Citysearch

15 years ago

Always been pleased – I've had many things altered here. They can be a bit more pricey at times, and yes, they aren't the most personable people, but if you know what you want you get it. I suspect people who are unhappy haven't been detailed about their desires. I've had denim and cotton/polyester blends, skirts, dresses, and a few shirts altered here and never been less than pleased. When you enter just go right into the dressing room and put the outfit on then step back out. It's strange, I'm sure, but the women are busy ... read more