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AltaOne Federal Credit Union

3.1

About this business

Location details

6501 Ming Ave, Bakersfield, CA, 93309, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.159 reviews
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Cedric Harbert's profile image
Cedric Harbert 
6 years ago

Danielle K. was amazing....make her a branch manager 

Kristyn Mayo's profile image
Kristyn Mayo 
7 years ago

I just spent 20 minutes on hold trying to get help to set up online banking and bill pay and the representative I spoke with was not at all helpful! Worst banking experience I could have ever imagined. 

Jennifer Lemons's profile image
Jennifer Lemons 
7 years ago

Worst bank ever! Always a wait! Terrible! 

Vee Davis's profile image
Vee Davis 
8 years ago

What should have taken maybe 5 minutes took 30. This place is always very slow with customer service. 

Cynthia Wells's profile image
Cynthia Wells 
8 years ago

This is the worst branch the customer service is not what I expected. I took my son in once to open account wasn't greeted at all 3 was there at the sign in desk didn't say hi can I help you at all just in there own world talking. This other young man came up and help us. And the teller machines always down work on your employee customers greeting them 

Ruby Rocha's profile image
Ruby Rocha 
8 years ago

You guys are pretty easy to deal with but the one thing I always complain about is how long it takes to do a transaction, especially in the drive up. I'm seriously just trying to make a car payment and just now got to the window, half an hour later. There was only one car in front of me. This isn't the first time either. You really need to improve I this area amongst others. 

Ruby Cooper's profile image
Ruby Cooper 
8 years ago

Frequently asked questions about AltaOne Federal Credit Union

How is AltaOne Federal Credit Union rated?

AltaOne Federal Credit Union has a 3.1 star rating with 59 reviews. 

When is AltaOne Federal Credit Union open?

AltaOne Federal Credit Union is closed now. It will open at 9:00 a.m. 

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