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AltaOne Federal Credit Union

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4.2
54 reviews
|Finance|Ridgecrest, CA 93555 United States

1115 King Ave, Ridgecrest, CA 93555 United States

(760) 371-7000

https://altaone.org/

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5.0
(1) · Financial Services

901 S China Lake Blvd Suite 200

(760) 375-2152
About

AltaOne Federal Credit Union has been a financial services provider since its inception in 1947 as the NOTS Employees Federal Credit Union. With more than 39,000 members, AltaOne provides a full range of financial services to people who live, work, worship or attend school in San Bernardino, Kern, Mono and Inyo counties in California. The credit union provides personal and savings accounts and loans for vehicles, homes, home equity, signature loan and term share certificate. It additionally provides Visa and debit cards and its business services include payroll, check images, merchant card, and accounting and currency services. AltaOne Federal Credit Union also serves children through its CU

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4.2
54 reviews
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Lisa Crafton review for AltaOne Federal Credit Union
Lisa Crafton on Facebook

4 years ago

02/01/2019, 09:04 AM
The Ridgecrest branch has gone downhill so bad in the last 2 years. They need to make right their big mistakes with explanations. I've been with AltaOne since 2005 never a problem with anything. I got a title loan I was so happy when I paid it off 20 months early only thing was 2 months before I paid it off someone had signed the bank off as lien holder and sent my title to a salvage yard in GA., not one person is willing to look in to who or why or give me my money back plus the 2 late fees I was charged my Ins. co. is waiting for answers too. One teller said "if you hadn't made those last 2 payments you didn't owe them". that was it
Mickey Sevier review for AltaOne Federal Credit Union
Mickey Sevier on Facebook

5 years ago

12/13/2017, 03:59 AM
Merry Christmas �to the staff @ Alta One. We have been members since the mid 70's. Thank you for all you do.
Ronald Walters review for AltaOne Federal Credit Union
Ronald Walters on Facebook

6 years ago

07/18/2017, 10:41 AM
tell umonthly even after closed s after 30 plus years we ve moved and tried to close the accounts they keep charging us 60 dollars a month? they fight telling us pay or face credit problems with collections. they are nt customer loyal be caref
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Rosalinda Burdette review for AltaOne Federal Credit Union
Rosalinda Burdette on Facebook

6 years ago

04/24/2017, 07:13 AM
Misty Brickner review for AltaOne Federal Credit Union
Misty Brickner on Facebook

6 years ago

03/08/2017, 10:33 AM
Most of the 5 star ratings on here are from employees. How convenient. Check Yelp. Ever since the "Bill Pay" change, it has been an uphill struggle dealing with them. Fraud on my credit card almost a month ago. Still haven't recieved my new card. Still haven't got my fraudulant charges reversed. Now my messages are being ignored. Already switched my primary banking to another institution. Only keep my credit card there because it's my oldest tradeline. Thinking I should just suck it up and close everything there once and for all! Very dissapointing considering AltaOne was once great.
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Ritchel Holland review for AltaOne Federal Credit Union
Ritchel Holland on Facebook

6 years ago

03/02/2017, 16:00 PM
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GaryandJan Burke review for AltaOne Federal Credit Union
GaryandJan Burke on Facebook

6 years ago

01/05/2017, 11:50 AM
Kelly Lienemann review for AltaOne Federal Credit Union
Kelly Lienemann on Facebook

6 years ago

12/12/2016, 04:25 AM
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Stephanie Morrow-Sutton review for AltaOne Federal Credit Union
Stephanie Morrow-Sutton on Facebook

7 years ago

04/05/2016, 01:24 AM
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