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Alta Roosevelt - Chicago, IL

4.4
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About this business

Whether you're finishing your graduate degree or you're rising to the top of your field, you deserve to have a home you love. With Alta Roosevelt, you won't just survive - you'll thrive in our luxury living spaces while you enjoy our contemporary community entertainment options, all located on one beautifully kept property. Alluring and inspiring views of Chicago await you from our high-rise patio and luxury rooftop pool and spa. Enjoy the good life when you live at Alta Roosevelt. 

Location details

801 S Financial Pl, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.4461 reviews
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Ann W.'s profile image
3 weeks ago

Hidden charges and safety concerns Don't recommend. I never write a review for apartments but I think people should be warned of wrongful hidden charges. I was charged additional renter's insurance unknowingly because it was not on my statement. They send out a statement for a different amount than charged to my bank. I only found out when I moved they said I still owe renter's insurance. Then I noticed the discrepancy. I uploaded my own renters insurance online in the verification system. In addition, I sent email for verif... read more

Business response:

We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at theelle@waterton.com so that our team can help resolve these issues. Sincerely, The Elle Team 

Verified R.'s profile image
Verified R. 
a month ago

Verified Renter The building is both clean and contemporary, providing a fresh and welcoming atmosphere. The amenities offered are exceptional, adding significant value to the residential experience. Moreover, the staff are remarkably friendly, contributing to a warm and inviting community environment. 

Business response:

Hi, we're overjoyed to see your 4-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office at theelle@waterton.com if you need anything. Sincerely, The Elle Team 

Verified R.'s profile image
Verified R. 
2 months ago

Verified Renter Nice building with great amenities and friendly personnel. Not really soundproof, you can hear your neighbors pretty clear and the train that runs behind the building, even if you are on a high floor. The non-smoking policy is not followed, usually the hallways smell like Marihuana. 

Business response:

Hi, we take resident feedback very seriously. If there are any open concerns, please contact a member of our team at theelle@waterton.com. Sincerely, The Elle Team 

Verified R.'s profile image
Verified R. 
3 months ago

Verified Renter Staff are super friendly, professional and works hard to assist in needs. 

Business response:

Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please let our office know if you need anything! Sincerely, The Elle Management Team 

Verified R.'s profile image
Verified R. 
3 months ago

Verified Renter When it was time to find am apartment. I literally looked at 20 buildings. The Elle met all my needs and Styles on the of community agents is amazing 

Business response:

Hi, thank you for posting your positive review. Our team here at The Elle is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Sincerely, The Elle Management Team 

Verified R.'s profile image
Verified R. 
5 months ago

Verified Renter Great staff, south loop living at its best. Nice building 

Business response:

Hi, we're overjoyed to see your 4-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Elle Management Team 

Rebecca H.'s profile image
Rebecca H. 
9 months ago

Horrible new management The new management company, Waterton is horribly unprofessional. They cant return phone calls or emails for months on end. Plenty of professionally managed high rises in south loop. Take your business elsewhere 

Business response:

We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at theelle@waterton.com so that our team can help resolve these issues. Sincerely, The Elle Management Team 

Verified R.'s profile image
Verified R. 
9 months ago

Verified Renter Love the community vibes and amenities. Happy to call this home 

Business response:

Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please let our office know if you need anything! Sincerely, The Elle Management Team 

Verified R.'s profile image
Verified R. 
9 months ago

Verified Renter Great location, safe, pleasant & professional staff. Nice units and clean property. Enjoyable Residential experience. 

Business response:

Hi, we're overjoyed to see your 4-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Elle Management Team 

Frequently asked questions about Alta Roosevelt

How is Alta Roosevelt rated?

Alta Roosevelt has a 4.4 star rating with 461 reviews. 

When is Alta Roosevelt open?

Alta Roosevelt is closed now. It will open tomorrow at 10:00 a.m. 

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