Alpine Home Medical Equipment

Theresa B. 

on Birdeye

3 months ago

I was a with Alpinestars med and I need help with some of my med stuff I talked to the manager there it was a lady if u can call here that she would not do her job she talked to me vary bad she was rude vary unperfaishional it was sad I needed my oxegen and needed it wight then she did not care about me my health she would not help me or work with me she gave me a 6,000 dollar bill and would not band tell here 6,000 dollar bill was taken care of I didn't owe it she just didn't do her job if she would have the bill she made w... read more

Rod B. 

on Birdeye

5 months ago

We were refered from another medical supply company to Alpine because the size shoe boot the doctor ordered was not instock at their store. So we went to Alpine Home Medical and they had a larger size but said they don't allow products to be tried on. He said, "you open the package and you buy it"! I said the other store allow my wife to try it on that's why we are here at your store. We said how can we purchase if we don't know if it fits. He said have a nice day and pointed to the door! Wow! We are still looking... read more

Duncan Cunningham (. 

on Birdeye

a year ago

I was told to use them by my doctors office. I didn't choose them. I was told to get a CPAP machine. The first person I saw was great. Then the billing side took over. Billings is a mess. You can't tell what you are being billed for. If you call they can't answer. If you leave a message they will not call you back.. If you go into the office they are rude at the front counter to you. This must be ongoing because they even have a sign up telling you that they can refuse service, which must be there because people end... read more

Marc Y. 

on Birdeye

2 years ago

I called Alpine Medical in St.George Utah. I ask if they did service on wheelchairs. They ask where did you get it? I told them I bought it off the internet and it needed to have the drive parameters reprogrammed to better meet my needs. They told me if I didn't buy it from them they would help me. Then hung. No worries. I found out other companies were willing to help and even do it for free. I would never buy ANYTHING from ALPINE MEDICAL. Tight group running a Medical Monopoly (IE, SCAM) 

Kent S. 

on Birdeye

2 years ago

I went into the Provo Utah store and ordered bipap masks for my wife and myself. They never came. I called and waited on hold for several minutes and was finally told I had to leave a message. Over the last several weeks I have left 6 messages asking for the status of my order. They just won't call me back. I don't know why anyone would do business with these folks. 

Kent S. 

on Birdeye

2 years ago

I went into the Provo Utah store and ordered new Bipap masks for both myself and my wife.. They never came. They won't answer their phone. I've left 6 messages over three weeks asking for the status of our order. They won't call back. Please don;t do business with these folks. 

Brody B. 

on Birdeye

2 years ago

I was recently brought out an oxygen concentrator from Alpine, they failed to mention that the CPAP was on back order, and I wouldn't be receiving it for another 10-11 weeks. The oxygen concentrator machine is as loud as my shop air compressor, I literally place it down the hall in a spare bedroom with the door shut and I can still hear it, I'm not sure how anyone can sleep with that noise. I know several other people that have oxygen concentrators which are so quiet that they can sleep with the machine next to their beds. ... read more

Jeannie B. 

on Birdeye

3 years ago

Had an issue with my scooter. The repairman Terry was willing to drive to Mesquite from St. George. We ended up speaking on the phone and the issue was fixed. Very kind znd willing to make sure that all my mobility scooter issues are handled in a kind and friendly manner. I can't say enough good things about them. THIS COMPANY/REPAIRMAN IIS THE ABSOLUTE BEST!,,!!!  

Andrea A. 

on Birdeye

4 years ago

I called Alpine Home Medical to schedule a repair for my power chair, it had been repaired last week, but they didn't do it right. My chair is only 4 months old, still under warranty. The woman I talked to, Whitney, was extremely rude, laughed at me then lied about laughing. I'm a good customer of Alpine Home Medical, I've bought two power chairs from them, I deserve to be treated with respect