Aloft Richmond West Short Pump

Susanne Moore 

on Google

a week ago

Awesome location BUT the rooms are awful! Clean, yes, but the way they're designed is ridiculous! There's a glass wall between the shower and the bedroom and if someone uses the bathroom at night, the bedroom is so bright. You're guaranteed to wake up. Oh and you can hear every word from the people in the next room. And if you get a room close to the elevator, you'll be able to enjoy the ding dong sound every time someone presses the button. I will NOT be back! 

Joe Angus 

on Google

3 weeks ago

I had a wonderful experience at this hotel. They cleaned my room every day and the people at the front desk were very nice and took great care of me. I will stay here again when I am in town because of how nice they were to me. 

Chandra Chang 

on Google

a month ago

Stayed here this past weekend and had a horrible experience with the housekeeping staff. We had a late check out this is also a pet friendly hotel so we brought our pets and it was check out day with hours until our actual check out time. A staff member knock once and proceeded to open the door without waiting for a response and ended up letting my pet out of the room ( a German shepherd) and proceeded to scream and run away leaving the door open. I ran to catch my dog and was locked out of the room hold my dog by the collar... read more