Aloft Richmond West Short Pump

Danny Jimenez 

on Google

3 weeks ago

Great place to have fun 

Chloe Emanuel 

on Google

a month ago

Horrible experience. This property charged my card a higher price then what my invoice stated. I have asked for a receipt reflecting the price my card was charged. This has been an ongoing issue since DEC and I have yet to have the manager contact me after calling and trying to get this consolidated. All I wanted was a receipt that showed the actual invoice price. I would never again. I am a Marriott Bonvoy member and book alot of trips. It should never be this hard to get this completed. 

Susanne Moore 

on Google

3 months ago

Awesome location BUT the rooms are awful! Clean, yes, but the way they're designed is ridiculous! There's a glass wall between the shower and the bedroom and if someone uses the bathroom at night, the bedroom is so bright. You're guaranteed to wake up. Oh and you can hear every word from the people in the next room. And if you get a room close to the elevator, you'll be able to enjoy the ding dong sound every time someone presses the button. I will NOT be back! 

Joe Angus 

on Google

4 months ago

I had a wonderful experience at this hotel. They cleaned my room every day and the people at the front desk were very nice and took great care of me. I will stay here again when I am in town because of how nice they were to me.