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Almost Froze HVAC
- Heating & Air Conditioning/HVAC
- Virginia Beach, VA
About this business
Location details
772 Little Neck Rd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unresponsive & unreliable This AC repair compony was assigned by our warranty. Both Warranty & this compony are very unprofessional. They kept blaming each for my AC not being fixed for almost a month. My son was getting bloody nose but these compony don't seem to care. When Randy showed up he charged us full $1400 plus & did not help get reimbursed so we ended up paying double.
My home warranty had them come out and look at my system when it stopped working. That was around June or July. I called the Home warranty company in October to figure out why the technician had not returned yet. They contacted Almost Froze hvac and told me that the tech would be contacting me. I never heard from them. It is December now and I still have not heard anything and they have not come back and finished the repair. Now since my claim is so old, I have to start a new claim. Anyone doing business with this company ne... read more
They never came out to my house. Then they said I missed the appointment..but I didn't
I have so much to say about Randal Backman, like go grab your popcorn and get comfy because this is going to take a while. But this “man” has wasted so much of my time already that I am not going to get into all the details. Here is what you need to know: believe the previous reviews! Yes, he pretends to be a good guy. Yes, he tells you he’s coming and never shows or has the courtesy to inform you he is no longer coming. Yes, he is terrible at time management. Yes, he will call your home warranty and tell them you are harass... read more
All I can say is believe the one star reviews. See the pattern... Exact same thing happened to my daughter. Without ac for a month, come to find out she was without ac because of the incompetence of this company (Randy). He blamed the warranty company for not receiving the part (new ac unit), when infact it was delivered shortly after the warranty company approved repairs. He refused to set up an appointment to fix. He told her repeatedly that the home warranty fills up his schedule with appointments, he had 8 just that day!... read more
Frequently asked questions about Almost Froze HVAC
How is Almost Froze HVAC rated?
Almost Froze HVAC has a 1.9 star rating with 17 reviews.
When is Almost Froze HVAC open?
Almost Froze HVAC is closed now. It will open tomorrow at 9:00 a.m.
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