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485 Half Day Road # 100, Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Dear Customer Service Department, I am writing to formally express my dissatisfaction with the lack of support and assistance I have received regarding my purchase of the Harmony Pro XL machine in 2024. Although the machine was delivered in 2024, it was not put into use until our spa officially opened on November 2, 2025. Upon initial use, one of the handpiece heads broke after a single treatment session. As a result, the device has not functioned as expected. we have made few attempts to resolve this issue by contacting you... read more
I purchased an Alma Soprano device for over $180,000, expecting professional support and monitoring. Unfortunately, their customer service is disappointing — they don’t monitor pricing, don’t provide any real help with fake or resold machines on the market, and completely ignore small business owners who are trying to grow. There’s zero follow-up or marketing assistance after purchase. Many other laser manufacturers offer strong support and care about their clients’ success — Alma should really reconsider how they treat thei... read more
Dan Arbuckle is the best Alma Rep! He is super quick to respond, very knowledgeable about all the lasers and dependable! We love Dan at A’Loure Aesthetics & Medspa!!
Dan Arbuckle is the best Alma Rep! He is super quick to respond, very knowledgeable about all the lasers and dependable! We love Dan at A’Loure Aesthetics & Medspa!!
Alma Lasers has a 4.1 star rating with 163 reviews.
Alma Lasers is closed now. It will open tomorrow at 9:00 a.m.
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