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Allstate Insurance: Thunder Bay Agency (Appointment Only)

2.7

About this business

Allstate insurance agents have been part of your community in Thunder Bay for over 60 years providing personalized advice & service to you. Offering auto, home and additional insurance coverage, call or visit our Thunder Bay location today to find out how you can better protect yourself & save. 

Location details

1186 Memorial Ave Unit 2A, Thunder Bay, ON, P7B 5K5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.7105 reviews
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Khaled Bedda's profile image
Khaled Bedda 
on Google
a month ago

You can get a good price at the beginning. But good luck with the rest. To change the vehicle, it's 50%+ an increase in the premium. Need to cancel? Gave me the hardest time. And 0 customer service, the agent is not even listening to me. And called 10 times on 3-4 days every time I can not reach the local agents at Thunder Bay. 

Patrick Cain's profile image
Patrick Cain 
on Google
3 months ago

Good luck getting ahold of anyone 

Blair O'Connor's profile image
Blair O'Connor 
on Google
4 months ago

If you hate your money this is the company to back. You will have great features like a absolute absence of any accountability at your local branch, 45min to 1hr wait times to speak to someone who will proceed to do nothing or completely misinform you and attempts at coercion so you don't get what you actually deserve. I have been waiting almost 3 years for a call from the total loss adjuster after a tree fell on my car and spent north of 90 hours trying to get anyone to call me. I have not been provided with any repurchase ... read more

Mike Keeper's profile image
Mike Keeper 
on Google
6 months ago

Not worth one star! Bin with these guys for years,never missed a payment,they just contacted me to say they are cancelling my home insurance policy because my house is over a hundred years old,I told the lady on the phone that my home was a hundred years old in 2008 and your cancelling me now? Yes today is January 24th,2025?she just said a letter will be mailed out and I only have one month left! No good reason at all,I pay a couple of thousand dollars each year and have never had a claim! Well I guess it's probably a good t... read more

Craig McNaught's profile image
Craig McNaught 
on Google
8 months ago

I've been on hold now for more than 15 minutes. This is a call for me to purchase a policy for my new home. I've had good service from Allstate in Alberta, and now moving to Ontario, but no one wants to answer the phone. If it's this hard to sign up, how difficult will it be to get help when I need it? 

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Frequently asked questions about Allstate Insurance: Thunder Bay Agency (Appointment Only)

How is Allstate Insurance: Thunder Bay Agency (Appointment Only) rated?

Allstate Insurance: Thunder Bay Agency (Appointment Only) has a 2.7 star rating with 105 reviews. 

When is Allstate Insurance: Thunder Bay Agency (Appointment Only) open?

Allstate Insurance: Thunder Bay Agency (Appointment Only) is closed now. It will open at 9:00 a.m. 

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