Allstate Insurance: Parya Sobhani

Gabe M. 

on Birdeye

2 years ago

Customer service here is non-existent. They will not help you at all with any claims. Instead they direct you to the claims department, where they do not answer the phone. They did not return a single one of my messages in months. When I tried to get help from my local office in Portage, they literally refused to help me. They said they can only "service claims", which I think means take your money initially. After that they want nothing to do with you. Go with another insurance company if you ever want to speak to an... read more

Trent B. 

on Birdeye

2 years ago

Zero stars and take your business elsewhere. I have been with Allstate for 30+ years. This summer I was asked to do some tree trimming/wildfire prevention work on my property by Melissa, and it was quite a bit of tree and limb removal and cost a couple thousand dollars. When I was done I submitted my photos, and then Melissa asked me about another photo of a property 2 lots away, hundreds of feet from my home, and asked that I thin that as well. I provided GPS, google kmz files, and photos showing that the photo is a LONG ... read more

Wish B. 

on Birdeye

2 years ago

Aside from the annual rate increases for no apparent reason when we don't have claims, we hadn't had much negative interaction with Allstate and Ada. However, that all changed when we filed an auto collision claim and the insured was listed as a DECEASED family member! WTF? Seriously? He's been gone for over 5 years and was NEVER, EVER on any of our insurance policies. While I understand mistakes happen and I've gotten plenty of "I'm sorry to hear of your loss" canned responses but NOBODY can or will tell me HOW this ha... read more

Dan C. 

on Birdeye

2 years ago

DO NOT use ALLSTATE INSURANCE or Dan Brown. My home was pelted with 1.5" of hail and my roof has a million dents! Allstate Insurance says this is "COSMETIC DAMAGE". My opinion is very different... Allstate nor Agent Dan Brown cares about your property. They only care about profits. Dan Brown did nothing to help our family. He told me "we will just deny your claim for some other reason". Five months of fighting with them. Unbelievable treatment of a customer, I've never seen anything like this. FIRE THEM!! 

Antoinette C. 

on Birdeye

2 years ago

I have worked with Veronica and Rachel on my recent auto theft. Although they were not my claims adjuster, they were so helpful with navigating with the process and assisting me. 

marlin t. 

on Birdeye

2 years ago

Hope is amazing. She listens to you and gives you the best options available. Overall, she is the most honest and helpful agent that I have ever work with. I have been a customer of hers since 2010. I highly recommend it. 

Rich 

on Birdeye

2 years ago

Do not let this happen to you. I was quoted a price for homeowners insurance to be the same coverage as my current insurance company. Not until I had a claim for hail damage was I told they added a ail and wind deductible with a 5% deductible of the houses value which basically means they will not cover your roof for any damage. Check your policy and I would recommend looking elsewhere for your insurance needs. 

Andre J. 

on Birdeye

2 years ago

I had a great experience working with Tassy Phillips. Tassy helped reduce my insurance over 8k by rightsizing several lines this year. I appreciated her hustle, and ability to come to the table with solutions to fit my family's needs, Tassy has multiple lines of insurance for my family 

Grant J. 

on Birdeye

2 years ago

Bianca did a great job helping me save money! 10/10 recommended to all of my friends