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13015 Dessau Rd Ste 201, Ste 201, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stunningly Poor Customer Service
I have not had to file a claim yet, but the price that I pay is worth the coverage I need. I am sure if something where to happen and hopefully it won't I will be taken good care of.
BUYER BEWARE! This is a terrible agency with some of the worst customer service I have ever experienced! They will not return your calls or emails. When you call them, they are rude and very argumentative. I was an autopay customer for YEARS and they cancelled autopay for the last payment, didnt bother telling me, and then sent me to collections for the past payment! I was on autopay for so many years!!! Find yourself another agent, this one is a waste of your time and money. Allstate isnt a bad insurance company, this agent... read more
Allstate Insurance Agent: Thomas Hopson has a 4.1 star rating with 23 reviews.
Allstate Insurance Agent: Thomas Hopson is open now. It will close at 6:00 p.m.
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