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3401 Cross Timbers Rd Ste 200, Flower Mound, TX, 75028, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We filed our first ever claim after being with Allstate for 9 years. The only thing the agent can help you with as far as a claim goes is direct you to the online portal (which isn't very user-friendly) and make a phone call to "escalate the situation". The staff stated when I called again for help "The only thing we can do is make a phone call like we did before". They are not certified to help you with claims or guide you through the process therefore you have to speak directly to the claims department and adjustor, which ... read more
Anytime I have emailed, haven’t received a response. The one time I talked one the phone, she was extremely rude. Really makes me want to go back to spending 70/month just so I’m not an account of hers. If transferring was an option, I would do it in a heartbeat. Will go back to Geico once my contract is up.
Long time customer and very satisfied
Amazing customer service. Always there for when I need them
Allstate Insurance Agent: Maria Golseth has a 4.6 star rating with 49 reviews.
Allstate Insurance Agent: Maria Golseth is closed now. It will open on Monday at 8:30 a.m.
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