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Allstate Insurance Agent: Laura Aguilera
- Insurance
- San Jose, CA
About this business
Location details
2923 The Villages Pkwy, San Jose, CA, 95135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A standard policy update and basic questions (not a claims matter) should not take weeks to address—but here they do. This agent and staff demonstrate a clear lack of attention to detail, with incorrect or incomplete updates creating unnecessary complications. Communication is reactive, requiring repeated follow-ups just to obtain basic information. Be aware that emails are not reliably responded to—expect to follow up multiple times. Even then, responses are often incomplete, requiring further follow-up to obtain a full ans... read more
Ms Aguilera & her team are always very attentive & I’ve had the best customer service experience ever with them. 10 ⭐️ if I can give them that or more for their excellent customer service. Keep up the good work!
She rarely answers her phone & don’t get a call back either.
Allstate is a good company but you can switch the agent if you don't like Laura Agilera's attitude.
Pleasant people but they often don't answer the phone and often don't return messages quickly. I have waited 2-4 days for a return call which forced me to call Allstate directly for an answer. Considered changing agents twice in the past.
Frequently asked questions about Allstate Insurance Agent: Laura Aguilera
How is Allstate Insurance Agent: Laura Aguilera rated?
Allstate Insurance Agent: Laura Aguilera has a 3.6 star rating with 17 reviews.
When is Allstate Insurance Agent: Laura Aguilera open?
Allstate Insurance Agent: Laura Aguilera is closed now. It will open at 8:00 a.m.
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