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Allstate Insurance Agent: Justin Chaffin

3.7

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Location details

1115 Fairview Ave Ste E, Ste E, Bowling Green, KY, 42103, United States

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WeekdayScheduleStatus
Mon8:15 a.m. to 5:15 p.m.
Tue8:15 a.m. to 5:15 p.m.
Wed8:15 a.m. to 5:15 p.m.
Thu8:15 a.m. to 5:15 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.728 reviews
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Brandon Chaffins's profile image
Brandon Chaffins 
3 weeks ago

If I could leave negative stars I would. Worst experience I’ve ever had when filing a claim. I DO NOT RECOMMEND JUSTIN CHAFFIN for your all-state agent. I would trust a wet fart after eating Taco Bell more than I trust him. 

Mary Hansen's profile image
Mary Hansen 
4 weeks ago

⭐ Very Disappointed in the Lack of Customer Service After more than two weeks, Mr. Chaffin finally returned my 79-year-old mother’s calls—not to check on how she was doing or to discuss the claim, but to ask whether she had received her $400 check. My mother told him she has no intention of cashing the check and that the claim can remain open. During the conversation, Mr. Chaffin also told her that my previous review was “highly inappropriate” and that it was written by someone who “doesn’t understand insurance.” Well, Mr... read more

Mary Hansen's profile image
Mary Hansen 
4 weeks ago

Very Disappointed in the Lack of Customer Service After more than two weeks, Mr. Chaffin finally returned my 79-year-old mother’s calls—not to check on how she was doing or to discuss the claim, but to ask whether she had received her $400 check. My mother told him she has no intention of cashing the check and that the claim can remain open. During the conversation, Mr. Chaffin also told her that my previous review was “highly inappropriate” and that it was written by someone who “doesn’t understand insurance.” Well, Mr. Cha... read more

Mary Hansen's profile image
Mary Hansen 
a month ago

Very Disappointed in the Lack of Customer Service I am extremely disappointed with the customer service my 79-year-old mother has received from Allstate Agent Justin Chaffin in Bowling Green, KY. My mother recently had a water leak in one of her bathrooms and promptly filed an insurance claim. Unfortunately, despite making repeated attempts to contact her agent, she cannot even get a return phone call. My mother has been a loyal Allstate customer for several years and has consistently paid her premiums on time. She is 79 yea... read more

MAMSI msimbwa's profile image
MAMSI msimbwa 
a year ago

Frequently asked questions about Allstate Insurance Agent: Justin Chaffin

How is Allstate Insurance Agent: Justin Chaffin rated?

Allstate Insurance Agent: Justin Chaffin has a 3.7 star rating with 28 reviews. 

When is Allstate Insurance Agent: Justin Chaffin open?

Allstate Insurance Agent: Justin Chaffin is closed now. It will open on Monday at 8:15 a.m. 

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