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Allstate Insurance Agent: John Fagan

4.1

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Location details

101 W Queens Way Unit B, Unit B, Hampton, VA, 23669, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.149 reviews
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German Olivares's profile image
German Olivares 
on Google
5 days ago

I have been an Allstate customer for many years, holding policies for home, auto, and renters insurance. However, this year, we filed two homeowners claims, and on both occasions, the claims adjuster seemed to actively look for reasons not to fully cover our claims. The first claim involved storm damage to our roof, which resulted in water damage inside the house. This damage went unnoticed initially because it occurred within the walls and was not immediately visible. Despite this, the insurance company only covered the rep... read more

April Heidtbrink's profile image
April Heidtbrink 
on Google
a month ago

I was very happy with Allstate when I first bought my 2021 Honda Pilot and bundled renters insurance. In June of 2025 I had an auto pay payment returned for insufficient funds and was notified by my bank before Allstate was notified. I called Allstate the very same day and informed them of the situation and made the payment over the phone with a live representative. It was downhill since then. Every month I’d receive letters and emails telling me I was missing a payment and would need to make an additional payment to get cau... read more

Brianna Watson's profile image
Brianna Watson 
on Google
2 months ago

Honestly our claim is taking forever to be processed. Reached out several times with no answer given. 

Mike Birdsong's profile image
Mike Birdsong 
on Google
3 months ago

See Carlton… excellent to work with! 

Lisa Smith's profile image
Lisa Smith 
on Google
3 months ago

A form was missing my ins company needed. Fagan Allstate are my agents. Today I was told they sent forms several times and it wasn't on them. So I guess they weren't resending. Then Carlton said he did. Funny thing I called ins company and they said not receive it.So I sent them a msg bam they got mine. I was told you are blaming us when the company is dropping the ball. I just need ins. Not lectures on company bashing. Instead of asking me Carlton also told me we're switching your ins let the other cancel. Do what ,your tel... read more

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Frequently asked questions about Allstate Insurance Agent: John Fagan

How is Allstate Insurance Agent: John Fagan rated?

Allstate Insurance Agent: John Fagan has a 4.1 star rating with 49 reviews. 

When is Allstate Insurance Agent: John Fagan open?

Allstate Insurance Agent: John Fagan is closed now. It will open tomorrow at 9:00 a.m. 

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