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2703 W Mercury Blvd, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would rate this business 0 if I could. I have been to John Fagan's office in Hampton three times. I would rather get a root canal than go back. I went in today to pay my insurance premium for the year. I called their office and they said a cashier's check would suffice. So, I get there and they won't take a cashier's check for nearly $3000???? After a few minutes they send out Nicole Farmer (Operations manager) who started barking at me and would NOT let me speak. this went on foe ten minutes. They finally said that they w... read more
This company is not fair do not use them. me and my ex husband used them for 10 years and still using them for our house insurance, My x husband and I separated and he was responsible for the insurance until we were legally divorced , he dropped himself from the insurance and they unlawfully charged me with bill and put $246 it on my credit report I’m willing to pay it but they are refusing to take it off my credit report, I need a Lawyer to help me this is hurting my credit , I’m trying to buy my own house and it’s making m... read more
Professional, friendly, and explained all my insurance options and needs.
I am writing to formally report a very poor customer service experience I had with my renters insurance policy. I have been a customer for approximately three years without any prior issues, which is why this experience was especially disappointing. During my recent call: - I was placed on hold more than 10 times over a 40-minute period. - I was initially assisted by a representative in training who was unable to answer basic policy questions or provide clear assistance. - After approximately 25 minutes, I was transferred to... read more
It has been a pleasure dealing with Nathan Stokes. He is extremely knowledgeable and helpful. He also takes the time to make sure you understand the different policy options and what is the best option for you.
Allstate Insurance Agent: John Fagan has a 4.2 star rating with 73 reviews.
Allstate Insurance Agent: John Fagan is closed now. It will open tomorrow at 8:00 a.m.
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