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Allstate Insurance Agent: John Fagan
- Insurance
- Hampton, VA
About this business
Location details
2703 W Mercury Blvd, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to formally report a very poor customer service experience I had with my renters insurance policy. I have been a customer for approximately three years without any prior issues, which is why this experience was especially disappointing. During my recent call: - I was placed on hold more than 10 times over a 40-minute period. - I was initially assisted by a representative in training who was unable to answer basic policy questions or provide clear assistance. - After approximately 25 minutes, I was transferred to... read more
It has been a pleasure dealing with Nathan Stokes. He is extremely knowledgeable and helpful. He also takes the time to make sure you understand the different policy options and what is the best option for you.
Beware — shady business! I have been a satisfied AllState customer for home and auto in NJ for a decade. When I decided to build a second home on the Eastern Shore of VA, I asked my current AllState agent for a local referral, one of which was John Fagan, which my current agency now deeply regrets. My husband and I called for a quote before our house delivered and closed. We decided to go with another agency with a more competitive rate. We later found out the agent at John Fagan started a policy for us, without us signing a... read more
It was ok
Frequently asked questions about Allstate Insurance Agent: John Fagan
How is Allstate Insurance Agent: John Fagan rated?
Allstate Insurance Agent: John Fagan has a 4 star rating with 82 reviews.
When is Allstate Insurance Agent: John Fagan open?
Allstate Insurance Agent: John Fagan is closed now. It will open at 8:00 a.m.
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