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Allstate Insurance Agent: Janel Ketelsen Davis
- Insurance
- Des Moines, IA
About this business
Location details
666 Walnut St Ste 1548, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:45 a.m. to 5:00 p.m. | |
| Tue | 8:45 a.m. to 5:00 p.m. | |
| Wed | 8:45 a.m. to 5:00 p.m. | |
| Thu | 8:45 a.m. to 5:00 p.m. | |
| Fri | 8:45 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
All State Claims is drastically unprofessional and non-communicative. Never received an adjuster for over a week. No one responded to us for over a month on the personal items we lost. We are still fighting to get our home reconstructed and we're approaching 2 months. They do not show any empathy or want to help resolve paying you out the damages in a timely manner. We pay high premiums in case these type of things happen. Their response time is uncoordinated and they're quick to flip blame and provide excuses.
EVERYONE HAS BEEN SO AMAZING TO US. Then our house burnt. I was so scared. Allstate specifically Janel's office has been so easy to work with. Its been a blessing to have them in our corner. you are in good hands with allstate especially if you have Janels crew Kelli, Heather, and Janel herself in your corner. Thank you all so much for taking good care of our family! 🫂💙💜
I enrolled in an auto policy with Janel in 2020ish. At the beginning, it was great customer service. Always prompt. Now that she has grown, they NEVER answer the phone, call backs take up to a day. AND THE LAST kicker was the rude man (her only male associate), sighing at me over the phone while trying to get a new policy for a different vehicle. Awful experience. And unfortunately, rather than taking accountability, Janel said “he’s had a rough year”. Recommended many customers to her. Now I’ll tell them to stay away.
Janel is very kind, highly recommend her!
One of the most horrible customer service experiences I've ever had. This insidious woman sells products she either knows little or nothing about or just doesn't care. After having a lapse of insurance due to not having a vehicle for a while, as I didn't need one, I purchased a new vehicle & paid an outrageous insurance premium due to what they said was my "lapse of insurance." So, I paid an outrageous amount for 6 months of insurance after being assured I would get an adequate rate after the 6 months. Almost 2 months before... read more
Frequently asked questions about Allstate Insurance Agent: Janel Ketelsen Davis
How is Allstate Insurance Agent: Janel Ketelsen Davis rated?
Allstate Insurance Agent: Janel Ketelsen Davis has a 4.5 star rating with 125 reviews.
When is Allstate Insurance Agent: Janel Ketelsen Davis open?
Allstate Insurance Agent: Janel Ketelsen Davis is closed now. It will open at 8:45 a.m.
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