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257 E Campbell Ave Ste 1, San Jose, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been trying to contact this agency for months. I have called them, emailed them and stopped by at their office during their “open” times. I cannot get a hold of anyone and their office is always closed. Not sure what is going on, but I recommend you go to other agents.
Big thank you to Arianna in Frank’s office. I didn’t have an agent because I signed up for my All State policy online. I was having an issue with my auto policy and had spent hours on the phone with various departments through the corporate office. In desperation, I found a local agent - Frank - and Arianna answered the phone. She spent the time to get to the bottom of my issue and even called me the next day to let me know the issue was resolved. Very grateful!
Good
I've been trying to add a new car to my policy all week but I can't get anyone on the phone. Not a great customer service.
Allstate Insurance Agent: Frank Mercado has a 4.2 star rating with 18 reviews.
Allstate Insurance Agent: Frank Mercado is closed now. It will open tomorrow at 9:00 a.m.
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