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Allstate Insurance Agent: Casey Wassell
- Insurance
- Longview, WA
About this business
Location details
1447 3rd Ave Ste B, Longview, WA, 98632, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've been with Casey Wassell for almost 5 yrs. We've had 0 claims. Every 6 month renewal on our 2 vehicles increases about $70.00. The few times that I've tried to contact his office, there's never a person there to answer the phone. You either have to leave a voicemail or send an email. It's always taken him days to respond to either. After shopping around, I found another top national insurance company that can save us $800 a year for the same equal to and better coverages on our auto and homeowners insurance. Our biggest... read more
After 7 years with Allstate and 4 of them being with this office. The service went from amazing to just plain awful. The office repeatedly drops the ball on policy changes. Unapologetic when it happens. Unappreciative of my business responding only "ok" when I finally got fed up and canceled. Don't waste your time, patience or $ on these guys. Currently insuring the same vehicles for a fraction of the cost!
Probably the worst customer service I’ve ever received from an insurance agency in my life. As I’m sure is the case with many people in today’s world, saving money anyway you can is crucial. After our first policy renewal with Casey the rates went through the roof. As anyone would do we shopped around for better rates and found it pretty quickly. When we called to cancel our Allstate policy Casey proceeded to belittle and guilt trip my wife stating “we would come crawling back.” Then instead of informing us we had a balance ... read more
Good coverage but if you have to call the office, good luck. They don't answer texts, they answer the phone and hang up. Very unprofessional.
Frequently asked questions about Allstate Insurance Agent: Casey Wassell
How is Allstate Insurance Agent: Casey Wassell rated?
Allstate Insurance Agent: Casey Wassell has a 3.9 star rating with 33 reviews.
When is Allstate Insurance Agent: Casey Wassell open?
Allstate Insurance Agent: Casey Wassell is closed now. It will open on Monday at 8:30 a.m.
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