Allstate Insurance Agent: Casey Wassell

Rlmathers_04 

on Google

4 months ago

Probably the worst customer service I’ve ever received from an insurance agency in my life. As I’m sure is the case with many people in today’s world, saving money anyway you can is crucial. After our first policy renewal with Casey the rates went through the roof. As anyone would do we shopped around for better rates and found it pretty quickly. When we called to cancel our Allstate policy Casey proceeded to belittle and guilt trip my wife stating “we would come crawling back.” Then instead of informing us we had a balance ... read more

renee campbell 

on Google

5 months ago

Good coverage but if you have to call the office, good luck. They don't answer texts, they answer the phone and hang up. Very unprofessional. 

Ryan Farris 

on Google

8 months ago

The people here get work done. Have my small business and personal here. Most importantly they answer the call and handle anything you need. Customer service here is on point. 

Sheila Schroeder 

on Google

11 months ago

I remarried after my late husband passed. My husband wanted to keep is insurance as he had been with them for years. Since I was moving into his home, I dropped my 30 year policy with a really great agent for Casey Wassel and Allstate. WHAT A MISTAKE!!!!! Never once has Casey ever reached out to us when we were getting rate increase. This year imagine our sticker shock when our homeowners insurance DOUBLED! Never once did he reach out to discuss this $1100 increase. Only thing his office help Teresa said, was all rates are g... read more