Allina Health

Kristi 

on Google

4 days ago

It has been very disappointing that you wait for a representative to help you schedule and they gather all your information and then they put you back into the phone queue and don’t tell you. Very frustrating and disappointing customer service. 

Mike Henderson 

on Google

3 months ago

Allina keeps saying my daughters insurance isn't valid. We've contacted out insurance and they have verified THREE (3) times it is in fact valid! My wife, who is the policy holder, has gone round & round with Allina and NO ONE seems to care nor understand nor try to help figure this out! Most of the reps have been absolutely clueless, except 1 lady at Allina who finally understood and said their system that checks health insurance isn't recognizing our daughter information for some reason. And the best thing to do is for our... read more

Andy Cornelius 

on Google

3 months ago

I have received some excellent care from my provider at Allina. I have also been trying to resolve their billing error for 4 months to no avail. They charged me $408 for a 15 minute phone call with my PCP using a wholly inappropriate service code and have failed to rectify the issue through multiple rounds of "review". It seems clear that their billing services are deliberately designed to stonewall patients with valid claims. I would go somewhere else for your medical care. 

M H 

on Google

8 months ago

Patient care cuts and I'm expected to deal with it?