Allentown Kia

Brian K 

on BBB

5 months ago

I bought a 2025 ********** S from this company in January brand new car with no mileage started realizing few weeks later that my car radio and dashboard started flickering and having trouble with the *** brought it back for repair They told me that a circuit broke and it will be fine after. Couple weeks later it started happening again! And my check engine light came on! Went back to place to fix this mess and been told the oxygen sensor broke and will be fixed. The radio they just did a reset to it. Got told to pick it up ... read more

Shartine D 

on BBB

a year ago

Let me start off by saying I am extremely overwhelmed and upset. This is my first car from a dealership and the fact that I am going through this with my Kia Sorento is insane. My car has been well kept well maintained through myself and my family mechanic. Let’s start from that point . Out of no where last week my car engine on a Saturday morning started knocking and I mean loud . Worried To my stomach I send a video to my mechanic who tells me . Hun your engine is going bad and Kia has a class action lawsuit in Kia sorento... read more

Samuel B 

on BBB

2 years ago

Stay far way from this dealership as possible. I couldn’t think of a worse dealership to deal with if you’re trying to get a vehicle. My sales person intentionally gave misinformation on the purchase price of a new vehicle in order to push both me and my father into a used vehicle (2020) that they were listing for the same exact price that it was MSRPing for back in 2020! If they would’ve shown us the window sticker if the value of the car then, there’s no way we would’ve bought the vehicle. Then a (supposed) friend of mine ... read more

Natasha L. 

on BBB

3 years ago

I had a great experience at Allentown Kia purchasing my Telluride. I felt the whole team went above and beyond to make it a seamless experience. From the sales floor — to the finance team, all the way to the general manager who kept in touch to make sure we were 100% satisfied with our visit and new car. it’s clear their main goal is to put the customer first and thats hard to come across at dealerships these days . My daughters lease is up next month and you can bet your bottom dollar I’ll be going back to see the crew at A... read more

Chuck A. 

on BBB

4 years ago

In my opinion, The most dishonest dealership I have ever walked into. They wanted to charge $10,000 over MSRP because they told me that the Telluride Inventory may have a market adjustment based on current market supply conditions. I’m grateful that I visited a different Kia dealership that told me there were Kia dealerships that added five, 10, even up to $15,000 more for a vehicle. They can Call it anything they want but I believe it’s called Price gouging. Just like when there is a hurricane and a supplier tries to charge... read more

Jennifer F. 

on BBB

4 years ago

Allentown Kia helped me with an issue although I did not buy my Kia from them. I had a motor issue that the other dealer did not help me with and should have been handled under a warranty. Allentown Kia, Don and Marc in service both helped me get the repair covered under Kia warranty. They even were able to help me get a rental car too which I did not expect. My point is they did what another Kia dealer should have done and I want to let everyone know if. 

Mike R 

on BBB

5 years ago

I was mistakenly put on their email list even though I have never been to their dealership. Over the last year I have emailed multiple managers and called the dealership asking to be removed from their email list. They have continued to reply saying they will remove me, however, I continue to receive their spam. Clearly this is a joke to them and they are choosing to harass me with the bombardment of emails despite my efforts to be removed from the list. This is a terrible company which does not follow through on their commi... read more

William G 

on BBB

5 years ago

Allentown Kia is the absolute worst dealership that I have ever been in. My current car was wrecked in a car accident. So shopping for a new car was not exactly what I wanted to do. I had picked out the Kia Stinger GT $42000 give or take a few bucks. And the lease number that was given was $572 I had just been to the Genesis dealer the day before and a similar car was $323 a month same amount down 4K when we questioned the lease number the supposed manager said to me you do know you don’t have to buy my car right. And was bl... read more