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Allen Samuels Dodge
- Automotive
- Houston, TX
About this business
Allen Samuels Auto Group is an automobile dealership offering trucks, vans and sport utility vehicles and is located in Houston, Texas. It has various departments, including sales, finance, parts and services. The dealership offers various new and pre-owned vehicles of various makes, such as Chrysler, Dodge, Jeep, Ram. It provides a number of financing and leasing programs through various lenders. Its service department features diagnostic and repair equipment and has factory-trained technicians to deliver vehicle care. The ... read more
Location details
1515 South Loop W, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The worst place ever - when i first got my car - It was awesome - And now - the place is a mess - I've been here for way longer than needed to be for a damn oil change - I'm now gonna take it to walmart!!
Sales dept is great....however, the service dept is HORRIBLE! I would NEVER recommend ANYONE to have ANY services done there. The rep Robin is HORRIBLE and she has a damn attitude! The 3 times I had to go to the service dept, she has been THE worst. Never again will I go to that location, EVER.
If you purchase a car from here, I almost guarantee you will regret it.
Absolutely terrible at doing business. Rude and discourteous. Also, stale popcorn.
Donald Guillory was absolutely amazing! We had an appointment for a specific vehicle (with a different salesman), but it was sold. No one cared to inform us about it. Donald was very patient and sweet: he found another car for my son, explained to him the benefits of having this upgraded model, and dropped the price to the original one we had in mind. As a result, my son got his first car and drove away very happy. Thank you so very much, Donald. Happy holidays! Natalia and Brent.
Went in for an oil change at 7:15am. Didn't get my truck back till 9:30am... I was told "45 mins and we'll get you back on the road" and very poor customer service by Javier K. Not coming back here again for a service...
WORST service department and what makes this the WORST dealership is that apparently not even the General Manager cares that this dealership has the worst reviews and doesn't acknowledge customer complaints!!!!!!!!!
Frequently asked questions about Allen Samuels Dodge
How is Allen Samuels Dodge rated?
Allen Samuels Dodge has a 4 star rating with 74 reviews.
When is Allen Samuels Dodge open?
Allen Samuels Dodge is closed now. It will open at 9:00 a.m.
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